OSS/BSS/CX

AT&T outage complicates the MWC 5G narrative AT&T outage complicates the MWC 5G narrative

US operator AT&T suffered a ten-hour disruption to its mobile network, even affecting emergency services, which is likely to undermine confidence.

byScott Bicheno

Feb 23, 2024

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2 Min Read

Wireless Networking

Cautious yet optimistic telecom professionals tell tales of 2024 and beyond Cautious yet optimistic telecom professionals tell tales of 2024 and beyond

byArmita Satari

Dec 4, 2023

3 Min Read

Annual Industry Survey 2023 Report Annual Industry Survey 2023 Report

byArmita Satari

Dec 4, 2023

1 Min Read

e&: Transforming from a Telco to a Global Techco

e&: Transforming from a Telco to a Global Techco e&: Transforming from a Telco to a Global Techco

Aug 31, 2023

4 Min Read

Industry 4.0, Internet of things (IoT) and networking, network connections

Nokia and NTT team up for 5G private network push in Thailand Nokia and NTT team up for 5G private network push in Thailand

byAndrew Wooden

Aug 30, 2023

2 Min Read

Green technology tech environmentally friendly nature environmental protection on internet computer

Turkcell ploughs $240 million into solar energy Turkcell ploughs $240 million into solar energy

byMary Lennighan

Aug 23, 2023

4 Min Read

Bt phone box

BT offloading 1000 phone boxes to communities for a quid each

BT offloading 1000 phone boxes to communities for a quid each

byAndrew Wooden

BT lands 'major' air traffic control deal

BT lands 'major' air traffic control deal

The evolution of BSS and OSS in the telecoms sector

The evolution of BSS and OSS in the telecoms sector

The evolution of BSS and OSS in the telecoms sector

byAndrew Wooden

Nokia bags GÉANT backbone upgrade deal

Nokia bags GÉANT backbone upgrade deal

Digital Transformation and Digitalization Technology concept on Abstract Background.

Liberty Global signs $1.5 billion IT deal with Infosys

Liberty Global signs $1.5 billion IT deal with Infosys

byAndrew Wooden

BSS

VMO2 continues offensive over UK smartphone overspend

VMO2 continues offensive over UK smartphone overspend

byMary Lennighan

customer service

Research reveals telecoms customers still value the human touch

Research reveals telecoms customers still value the human touch

byScott Bicheno

BT taps HPE for global managed LAN service

BT taps HPE for global managed LAN service

cisco

Cisco is acquiring service assurance firm Accedian

Cisco is acquiring service assurance firm Accedian

byScott Bicheno

BT Tower framed by decorative lamp post

BT moves to accelerate its cloud transformation

BT moves to accelerate its cloud transformation

byAndrew Wooden

Hyperscalers are killing the traditional telecom software model — that's not a bad thing

Hyperscalers are killing the traditional telecom software model — that's not a bad thing

Hyperscalers are killing the traditional telecom software model — that's not a bad thing

Digital Transformation and Digitalization Technology concept on Abstract Background.

East Asian telcos ahead on digital transformation

East Asian telcos ahead on digital transformation

byMary Lennighan

mobile phone bill

VMO2 persists in attacking competitors over ‘split contracts’

VMO2 persists in attacking competitors over ‘split contracts’

byScott Bicheno

ZTE MWC 2016

Malaysia isn't dancing to the US's anti-China tune

Malaysia isn't dancing to the US's anti-China tune

Amdocs launches a generative AI framework for telcos

Amdocs launches a generative AI framework for telcos

Amdocs launches a generative AI framework for telcos

byScott Bicheno

High speed train

Network Rail recruits Turner and Townsend to beef up telecoms services

Network Rail recruits Turner and Townsend to beef up telecoms services

byAndrew Wooden

Altice increases its ownership of BT shares to 24.5%

Altice increases its ownership of BT shares to 24.5%

byScott Bicheno

base stations and mobile phone transmitters against the background of the evening sky

India drives global RAN sector growth

India drives global RAN sector growth

byScott Bicheno

ITU seeks $100 billion to close digital divide

ITU seeks $100 billion to close digital divide

ITU seeks $100 billion to close digital divide

Bad Customer experience

Ofcom says UK telcos just keep customers hanging on

Ofcom says UK telcos just keep customers hanging on

byMary Lennighan

Lots of various Euro cash notes covering the photo.

As EU deadline on fair contribution nears, operators present their final arguments

As EU deadline on fair contribution nears, operators present their final arguments

byScott Bicheno

BT to cull up to 55,000 jobs in transformation effort

BT to cull up to 55,000 jobs in transformation effort

BT teams up with ServiceNow to roll out ‘contact-centre-as-a-service’

BT teams up with ServiceNow to roll out ‘contact-centre-as-a-service’

byAndrew Wooden

apac asia pacific china japan korea

The net around China’s tech sector tightens further

The net around China’s tech sector tightens further

byScott Bicheno

Metaverse VR

How network connectivity and the metaverse will shape the future

How network connectivity and the metaverse will shape the future

Lots of various Euro cash notes covering the photo.

EQT deal values Wind Tre networks biz at €3.4 billion

EQT deal values Wind Tre networks biz at €3.4 billion

byMary Lennighan

Further digital media chaos as Vice files for bankruptcy

Further digital media chaos as Vice files for bankruptcy

Further digital media chaos as Vice files for bankruptcy

byScott Bicheno

TIM

TIM on the offensive over network separation

TIM on the offensive over network separation

byMary Lennighan

Three UK 3UK maidenheadstore-front-hi

Three CEO repeats consolidation plea despite solid Q1

Three CEO repeats consolidation plea despite solid Q1

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