AI

Artificial intelligence is helping telecoms transform customer care from reactive cost centres into proactive, data-driven operations. At the forefront of this transformation is CUJO AI’s device intelligence, which not only enables customer care agents to resolve issues more rapidly, but also allows operators to conduct root-cause analyses, measure service quality for every type of device on a customer’s network, as well as make their deployment testing much more representative to avoid issues in the future.

byCUJO AI