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October 1, 2018
Date: Oct 30, 2018
Watch this webinar on-demand
The telecom industry faces the rising expectations related to the effective service of clients’ requests and at the same time constantly shrinking number of experienced workers to manage these work orders. New technology in the form of Mixed Reality apps is an appropriate solution here.
What problems the Mixed Reality app for the Microsoft HoloLens headset, developed by Comarch may solve:
Lack of sufficient number of experienced workers in servicing and maintaining the network infrastructure, routers, more sophisticated mobile phones and other devices
Re-educating current employees and training new staff – without the devices to present
Time-consuming identification of the parts that should be serviced onsite
Dispatching less skilled technicians into the field and ensuring they will handle the assigned tasks
Lack of tools supporting knowledge sharing within the organization
Join this webinar to find out more.
Piotr Wójcik, FSM Product Manager – Comarch
Wei Shi, Intelligence Content Manager – Telecoms.com
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