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Comarch - Key issues to consider before switching to convergent billing

This whitepaper published by Comarch addresses why you need to transform your current billing system, how a modern convergent billing platform can help you improve customer experience while keeping costs low and what features and functionalities you should look for in an ideal convergent billing solution.

Sophie Egan

February 8, 2011

1 Min Read
Comarch - Key issues to consider before switching to convergent billing

We live in a world where communications go far beyond voice and SMS. A mobile phone serves for video streaming, navigation, playing music and e-mail, and the traditional use of voice and SMS can account for just a small portion of the total time that a handset is in use. The expansion of operators’ service offerings into data services has a huge impact on the underlying platform. Offering more data services not only entails additional network capacity investments, but also calls for extra capabilities to be added to the BSS platform. The operator must be able to charge for the new types of services and adapt quickly to competition, while keeping the customer experience intact.

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About the Author(s)

Sophie Egan

Sophie is Head of Marketing at Informa Telecoms Media Solutions business division and has over 15 years’ experience working in the B2B sector. An IDM certified marketer, Sophie has extensive experience of working in digital marketing with a consistent track record of delivering high quality integrated marketing campaigns across multiple verticals and business sectors. Sophie works with a variety of corporate clients to help them maximize their ROI and generate high quality leads through channels such as bespoke webinars, co-branded white papers/ surveys and report and direct mail.

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