In spite of the many moral panics of 2018, the abuse of personal data shows no sign of abating at the start of 2019.

Scott Bicheno

January 9, 2019

2 Min Read

In spite of the many moral panics of 2018, the abuse of personal data shows no sign of abating at the start of 2019.

You might assume the somewhat overblown Cambridge Analytica scandal, in which everyone got all outraged that some political campaigns used data obtained from Facebook to target their messages, would have resulted in a far more reticent approach to the commercialisation of personal data. A couple of recent stories, however, indicate the opposite is true.

Motherboard did an investigation that concluded ‘T-Mobile, Sprint, and AT&T are selling access to their customers’ location data, and that data is ending up in the hands of bounty hunters and others not authorized to possess it, letting them track most phones in the country.’

The investigation essentially concludes that the act of selling on personal data is intrinsically open to abuse. As soon as you hand this data to a third party you lose all control over how it is used. Quite a lot like the Cambridge Analytica case, in fact. Here’s a flow chart from the article, showing the journey resold data can take.


Upon reading the piece US Senator Ron Wyden called out TMUS CEO John Legere, accusing him of not following through on a previous vow to stop selling on data in this way. Here’s Legere’s response.

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Elsewhere the FT took a look at the kind of data aggregators that typically buy data from those who collect it in order to analyse it, repackage it, and sell it on as some kind of market insight. Referring to it as the ‘data broking industry’, the report looks into how they operate and reveals that regulators, in Europe at least, are finally getting around to taking a closer look at how they operate.

It must be especially frustrating to proponents of GDPR that it seems to have negligible effect on what must surely have been one of the main industries is was designed to regulate. One source in the report refers to the likes of Oracle, Salesforce and Nielsen as ‘privacy deathstars’, that can sell on hundreds of datapoints tracking individuals’ every move.

Combined with growing evidence that financial services giants are behind much of the policing of online behaviour that was such a feature of 2018, it’s hard to avoid the conclusion that the internet is increasingly being used for the wholesale exploitation of individuals. Regulators seem ill-equipped to catch up with these privacy deathstars and it’s easy to imagine the state looking benignly at an industry that facilitates the tracking and manipulation of the public.

About the Author(s)

Scott Bicheno

As the Editorial Director of, Scott oversees all editorial activity on the site and also manages the Intelligence arm, which focuses on analysis and bespoke content.
Scott has been covering the mobile phone and broader technology industries for over ten years. Prior to Scott was the primary smartphone specialist at industry analyst Strategy Analytics’. Before that Scott was a technology journalist, covering the PC and telecoms sectors from a business perspective.
Follow him @scottbicheno

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