Netcracker GenAI Telco Solution: Surfing the GenAI Wave

GenAI has the potential to provide clear business benefits to the telecom industry. The Netcracker GenAI Telco Solution combines Netcracker’s extensive telecom IT domain leadership and expertise with AI technology innovations. The solution comprises a GenAI Telco Platform consisting of Knowledge Management to build, test and optimize telco-focused scenarios, such as customer care, business operations, sales and network operations. It also includes a GenAI Trust Gateway that integrates with the telco IT and data analytics environment, works in real time to create the best personalized prompts to ensure the highest quality GenAI interactions and obfuscates sensitive telco data, which ensures the highest levels of security and accuracy.