A recent survey by Openet has compiled operators’ views on the future of traditional batch based billing for post-paid and Intelligent Network (IN) pre-paid charging infrastructures, highlighting some of the key challenges they have faced as well as their plans to replace these systems. Corine Suscens, senior marketing manager at Openet shares some of the findings exclusively with Telecoms.com.
Portuguese business assurance specialist WeDo Technologies has announced a partnership with incumbent operator Portugal Telecom (PT) that will see the firm’s rating validation and roaming management solutions offered on a SaaS model as part of PT’s new enterprise cloud offering, SmartCloudPT.
Canadian software vendor Redknee as won a deal from Bosnia and Herzegovina’s BH Telecom that will see it supply the operator with a converged billing, charging, policy and customer care solution. BH Telecom is an existing Redknee customer and the upgrade package is a “multi-million dollar deal,” the firm said.
Cultural issues represent the greatest obstacle to the introduction of centralised BSS strategies for network operators according to data from the Telecoms.com Intelligence Industry Survey 2013. Internal politics and conflicting business cultures between a group operator’s HQ and its individual opcos was given the highest rating of severity by 21.6 per cent of respondents and rated severe or very severe by more than half.
African healthcare provider Sanlam Health has struck a deal with systems integrator GlobeTOM to offer mobile health services to large undeveloped areas of Africa.
This white paper published by Comarch addresses how service providers’ existing BSS systems can slow down their business, the disadvantages of having multiple product catalogs and how Comarch approaches BSS transformation in terms of product catalog-centric architecture.
This whitepaper published by Comarch addresses why you need to transform your current billing system, how a modern convergent billing platform can help you improve customer experience while keeping costs low and what features and functionalities you should look for in an ideal convergent billing solution.
This whitepaper published by Comarch discusses the 5 best practices for enabling efficiency and innovation in the delivery of differentiated services and support to customers. It also provides additional suggestions about how BSS solutions currently in use can be leveraged to implement them.
Comarch has introduced the new version of its Self Care product, with additional functionalities. Comarch Self Care is a web self-service portal enabling communication service providers to reduce customer service costs and increase customer satisfaction. It answers the needs of the consumer and SME markets, while the Corporate Self Care product provides advanced features for enterprises.
Comarch signed a framework agreement with fring, a leader in global mobile chat and VoIP communications, for a high availability Billing Cloud service.
UK operator T-Mobile, now part of Everything Everywhere, piqued the consumer press on Tuesday with a new mandate to curb multimedia downloads and save its network from congestion. But the all-you-can-eat data party has been over for some time already and with no adverse effects to users.
Dennis Meurs, director of business intelligence at MACH, discusses the data roaming revenue generating options available to MNOs looking for new sources of revenue in a turbulent market.
Unwilling to become locked into a flat-rate billing structure that would not generate enough revenue to fund the provision of mobile broadband service, operators began to call time on their all-you-can-eat data offerings in 2010.
They are among the wealthiest, most profitable, and fastest growing companies in the world – and they turn to Comarch for delivery of their IT systems and solutions. Globally recognized brands such as Coca Cola, big-hitting banking organizations including ING Group and BNP Paribas Group, and telecommunications giants Deutsche Telekom and Vodafone are just some of the names on this year’s Fortune Magazine Top 500 list, who trust Comarch to deliver when it really matters.
Comarch Highlighted as Notable Telecom Solutions Provider in Stratecast’s report regarding Workforce Management
Frost & Sullivan’s Stratecast have published “OSS/BSS Global Competitive Strategies” dedicated to Workforce Management (WFM) Strategies for Changing Markets and Challenging Economics, highlighting the benefits of Comarch Field Service Management solution.
UK-based carrier Vodafone has unveiled a cross border roaming initiative that it says will bring simpler and lower pricing for smartphone and mobile data usage for customers travelling within Europe. Amid regulatory pressure to reduce the retail cost of mobile data usage while abroad, Vodafone said its new, simple and transparent pricing provides daily and monthly rates for customers to use their domestic handset data plans overseas.
Vodafone Global Enterprise on Friday acquired two telecom expense management companies: Quickcomm and TnT Expense Management, giving the carrier an attractive toolset to help it target the enterprise space.
After whisperings in the industry about possible take-overs by various unnamed suitors, the buy-out of billing system vendor Intec finally looks set to be more than just a rumour this time around. US BSS vendor CSG has laid £236.7m on the table in a bid to acquire the UK company and so haul itself back into the international telecoms support systems market.
Infrastructure vendor Nokia Siemens Networks (NSN) on Wednesday expanded its capabilities in the charging and service delivery markets with an investment in application server and service brokering firm OpenCloud.
Traditional carrier revenues are declining and billing models introduced relatively recently to stimulate data uptake are proving to be unworkable. Telecoms.com talks to a range of billing specialists about the different strategies operators can employ to create new revenue streams.