The Australian Communications and Media Authority(ACMA) has released two papers outlining its intentions for the development of a future spectrum strategy. Chairman Chris Chapman has called for input from industry stakeholders “on a number of relevant issues”.
Vodafone Hutchinson Australia has said that the NBN fibre to the premises project is vital to support mobile connectivity, the Register has reported. At an open public hearing of the Joint Committee on the National Broadband Network Matthew Lobb, Vodafone’s general manager of public policy, told the committee that the argument that “because consumers love mobile tech they don’t like wires the NBN is not important” was misleading and that “getting fixed line right is absolutely crucial for mobile networks.”
Vodafone Hutchison Australia (VHA) accounted for the lion’s share of complaints to the country’s telecoms ombudsman in the last quarter. On the day the company was due to hold its annual general meeting, the ombudsman recorded 14,670 customer complaints about VHA between January and March this year – an increase of 96 per cent over the previous quarter.
Vodafone Australia’s coverage troubles look set to deepen, with a proposed class action lawsuit against the telco for poor service gaining ground in the country. When first suggested at the beginning of this year, about 9,000 claimants expressed interest; that number has more than doubled to 22,000 in the past three months.
Vodafone Hutchinson Australia has announced that next week it will start its programme to upgrade over 5,800 base stations across the country, with a view to bringing LTE services online later this year.