Thomas Vasen, VP for Product Management and Marketing at Digitalroute talks to Telecoms.com about ‘Horizontal Mediation’, the firm’s approach to the extraction of network and customer data and the use of this data to drive a range of operational improvements, including improved customer experience and reduced churn, and create new revenue opportunities.
Ilkka Aura, Chief Commercial Officer at telecom IT solutions provider Tecnotree, speaks about how Communication Service Providers can prepare themselves for the explosion of digital services. He also discusses the role that Business Support Systems play in the transformation to digital marketplaces , and how Tecnotree can help in the transition.
Mark Slinger, Head of Product at Systems Mechanics, talks to Telecoms.com at TM Forum Live! 2014 about how operators can reduce their tools and infrastructure footprint by using one consolidated real-time, big data platform capable of capturing data to any scale, from any source or type and visualising a correlated picture in one place.
Dan Joe Barry, VP Marketing at network analysis solutions provider Napatech, explains how operators can collect and analyse data from their networks in real time.
Ilkka Aura, chief commercial officer at telecom IT solutions provider Tecnotree explains how operators should protect their core business and seek growth opportunities to become digital business enablers for corporate customers and experience creators for consumers.
Mobile operators should not measure voice services in terms of minutes used, as it no longer reflects how we communicate, according to Dean Bubley, founder of Disruptive Analysis. Speaking at the TM Forum Management World in Nice, Bubley argued that voice is a 130 year old product that has seen little innovation in its lifespan. As a result, the industry is using an outdated metric to measure its core service.
Telecoms.com talks to Rick Mallon, VP Product Management, Sigma Systems at Telemanagement World Forum 2012.
More than half of Communications Service Provider (CSP) executives are keen to adopt industry standards for BSS/OSS business processes and architecture, according to research released this week.
Most communications service providers’ services are growing in terms of complexity and sheer number, and they need to deliver these services through multiple-channels (e.g. customer care, Web, kiosk, sales force, retail store). Whether they are triple-play, quad-play, mobility, or greenfield service providers, they must develop a strong product launch and order management environment to improve the customer experience while managing the operational costs of designing, launching, and delivering complex new products and services.
Executive Vice President & Board Member, China Mobile and CEO, BT Wholesale join prestigious keynote line-up for Management World 2010 conference
TM Forum has confirmed that Liu Aili, Executive Vice President and Board Member, China Mobile and Sally Davis, CEO, BT Wholesale are to deliver keynote presentations at the Management World 2010 conference, to be held 18-20 May, 2010 in Nice, France. The TM Forum also announced the conference is on track to break all records, with pre-bookings at an all time high, and sponsorships almost sold out.