Following the news earlier this week about BT’s preliminary acquisition talks with EE and O2, it has been reported Hutchison Whampoa is preparing to make an offer of its own for one of the mobile operators.
Ofcom has published a report on customer satisfaction levels in mobile, broadband, pay TV and landline services. Compared to previous years, the report showed steady level of satisfaction in mobile with O2 topping the table in the mobile service provider stakes. Meanwhile RootMetrics put EE on top in London.
Nordic operator TeliaSonera and Norway-headquartered Telenor have announced an agreement to merge their Danish operations into a joint venture, of which each party will hold 50%. The two telcos said the new company will create a robust new operator in the very competitive Danish market.
Network testing and consultancy firm P3 has published a UK mobile benchmarking report ranking EE, aided by its strong data service, first. Three came second, although it won in the voice category. O2 was marginally ahead of last-placed Vodafone.
EE, Vodafone and Three have responded to the story recently published by the Guardian, and followed up by many other media, about the automated sharing of customer call records with law enforcement officers. They insist the practices have been in place for some time to comply with existing law.
Three Wholesale has confirmed that it is hosting a new SIM-only MVNO on its network. JOi Telecom, which will serve the UK and France markets initially, launched today and is the consumer-focused, SIM-only mobile brand of parent company ACN Europe. Lynda Burton, Director for Three Wholesale, is excited by the new business model JOi will [...]
A report commissioned by analytics vendor Citrix has revealed the extent of LTE-based video streaming growth. The report focuses on the consumption of LTE-based services among global tier 1 operators; and concludes LTE is already generating five times greater data volume than 3G at operators that offer both.
UK communications regulator Ofcom has released research showing that while overall levels of consumer satisfaction with mobile networks are high, an estimated 45 per cent of users experience some problems. Moreover, around 30 per cent of users experience no reception at least once a week.
UK fibre network operator and cableco Virgin Media has added cellular player Three as the latest wholesale partner for its wifi on the London Underground service. By the end of July, Three customers will be able to access wifi at over 144 Tube stations for no extra cost.
Arguably the most disruptive telco in the UK market today, Three UK is looking to leverage insights generated from its vast troves of network data in a bid to improve customer satisfaction and how the business caters to segmented customer needs, as well as derive incremental value from existing customers.
Hutchison Whampoa’s 3 group has successfully integrated Google Play direct carrier billing into the network of its Austrian subsidiary, 3 Austria. The company has already rolled out the system in Sweden, Ireland and Hong Kong, allowing apps and other digital goods such as books, music, games as well as the music streaming service Music All Access to be paid for via the mobile bill.
The UK’s mobile operators have been granted permission to redeploy their existing 2G and 3G radio spectrum for 4G services.
Operator group Telecom Italia has confirmed it is in talks over a potential takeover of Hong Kong based Hutchison Whampoa’s Italian operation.
UK operators could soon be facilitating payments for physical goods bought by subscribers via carrier billing services. Direct operator billing firm, Mach, has now signed Vodafone, Everything Everywhere, O2 and 3UK up to its Direct Operator Billing platform for digital goods, and said that the use of such a solution to purchase physical goods is on the horizon.
In a major coup for the Korean firm, Samsung has secured its first significant European network contract by signing a deal to supply 3UK with LTE Radio Access Network (RAN) and 3G/LTE core infrastructure equipment.
An MVNO that offers free mobile data in return for viewing adverts has launched in the UK. Samba Mobile is available for tablet and laptop owners and offers users a range of interactive adverts to drive engagement.
Mobile operators 3 and Vodafone are set to embark on a network sharing agreement in Ireland. A source close to the deal told Telecoms.com that the two operators are in advanced discussions regarding a joint infrastructure partnership.
3UK has signed an agreement with Macheen, a cloud service provider for connected devices. The deal provides the operator with access to a platform for the management of a variety of processes that are required to create, manage and bill M2M-related services.
Mobile operator 3UK has announced that 97 per cent of all the traffic travelling through its network today is data. The carrier added that in the 14 months between June 2010 and September 201, it has seen a 427 per cent increase in data usage for smartphone customers.
UK regulator Ofcom has announced that it will delay the 4G spectrum auction until the final quarter of 2012 at the earliest. Ofcom said that it received a number of “substantial and strongly argued responses” to its initial plans and will undertake a further round of consultation to address issues raised.