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To complete its vision, RIM should go private

2,000 RIM staff will lose their jobs as part of the cost-cutting move

For the last few months, North American business news channels have been buzzing with rumors declaring that an acquisition of Research In Motion is just around the corner. The list of potential suitors allegedly includes such technology heavyweights as Microsoft, Nokia and Samsung, though none of these options offers the prospect of an easy post-acquisition reorganization or integration of product/service portfolios.

RIM pushes BlackBerry software updates

The PlayBook gets some much needed updates

Using Las Vegas gadget-fest CES as a platform to rally some support, Canadian manufacturer Research In Motion (RIM) is showing off the latest versions of its flagship operating systems for both smartphone and tablet devices.

RIM could oust Lazaridis and Balsillie from shared roles

Current RIM co-CEOs and chairmen Mike Lazaridis and Jim Balsillie

RIM could soon split the roles of CEO and chairman in a bid to reverse its fortunes. Mike Lazaridis and Jim Balsillie are currently co-CEOs and co-chairmen at the embattled Canadian handset manufacturer, but that could change following an internal review of its board structure.

RIM reports plunge in income and delays to products

RIM is carrying its troubles on into 2012

Beleaguered Blackberry maker RIM reported more bad news as the firm saw its net income plunge by almost three-quarters to just $265m in the third quarter of 2011. The figure is a 71 per cent drop from the $911m it recorded in 3Q10, and was impacted in large part by a $485m pre-tax charge related to unsold PlayBook tablets.

RIM having trouble shifting tablets

The Playbook is not moving as fast as expected

Canadian device vendor Research In Motion (RIM) has warned shareholders that it has a large inventory of Playbook tablets sitting in its channels at the moment, amounting to a provision for this quarter of around $360m.

Buyer’s Market

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As the global director for terminals marketing at the Vodafone Group, Peter Becker-Pennrich holds decision making powers over a procurement strategy that deals in serious volumes. Vodafone buys between 60 and 70 million handsets each year, spending $8bn across it’s footprint, including affiliates and partner markets. In this exclusive interview Becker-Pennrich offers frank assessments of the different strategies adopted by the vendor community, their chances for success and the nature of the relationship – ever evolving – between operators, vendors and platform developers.

RIM rolls out BBM Music

RIM is rolling out its BBM Music service into the UK

Canadian handset vendor RIM has announced that it is rolling out its BBM Music service on a commercial basis following a successful beta trial.

RIM adds NewBay to acquisition portfolio

RIM has added New Bay to its acquisitions in 2011

Canadian devices firm RIM has announced its acquisition of digital content services provider NewBay, the BlackBerry maker’s fifth acquisition of 2011.

RIM delays PlayBook OS 2.0 until February 2012

The next update to the PlayBook's operating system has been delayed until February 2012

Research in Motion (RIM) has announced that it will delay the next version of its PlayBook operating system until February next year. The BlackBerry maker said it will not launch the PlayBook OS 2.0 until it is confident it has fully met the expectations of its developers, enterprise customers and end-users.

RIM – it’s a life-saver

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As a London cyclist, the Informer has been known to bellow profanities at car and van drivers breezily using their phones for voice and non-voice services as they barrel down the city’s roads. They are either oblivious to or unconcerned by the fates of their two-wheeled colleagues, and that text message they’re sending is just so important.

RIM unveils BBX mobile platform

The new BBX platform borrows from the QNX platform, previously seen in RIM's PlayBook

Research In Motion (RIM) has unveiled its new BlackBerry BBX mobile platform; a hybrid of the BlackBerry platform and the QNX operating system that the firm uses in its tablet offering, the PlayBook. The BBX platform has been designed from the ground up, said RIM, and the BBX operating system will support BlackBerry cloud services and development environments for both HTML5 and native developers.

RIM confident of winning back customer trust

UK MD Stephen Bates says RIM is working hard to win back the trust of its customers

Embattled Blackberry vendor RIM is confident that it can win back the trust of its customers following last week’s high profile outage. Stephen Bates, RIM’s UK MD told Telecoms.com on Tuesday that the firm will continue to innovate as it looks to make amends for the outage.

BlackBerry outage, what went wrong and what lessons RIM should learn from this incident?

RIM has acquired social gaming outfit Scoreloop

It looks like the BlackBerry service outage is now behind us. This incident couldn’t have come at a worse time for RIM, following some harsh criticism in recent months as a result of its recent financial performance, product delays, and the disappointment of its partners – chief among them the operators.

Etisalat and Du to compensate BlackBerry customers

Etisalat and Du will compensate BlackBerry customers following a three-day outage

UAE mobile operators Etisalat and Du have both announced that they will compensate BlackBerry users for the recent disruption to their services. Both operators have said they will compensate BlackBerry users on both pre-pay and post pay accounts.

RIM CEO apologises for outages via YouTube

BlackBerry suffered an outage that lasted almost a full day, with customers demanding compensation

RIM Founder and Co-CEO Mike Lazaridis has apologised to BlackBerry users around the world for the outages that its service has experienced over the week in a YouTube video. The message comes in the fourth day of service disruption, which has affected millions of users around the world.

Etisalat launches NFC payment service in UAE

Etisalat's NFC service will initially be available on BlackBerry 9900 devices

UAE operator Etisalat has teamed up with MasterCard Worldwide to launch cashless mobile payments programme in the country. The system uses Near Field Communication (NFC) technology to authorise everyday transactions via a smartphone.

BlackBerry service fails again

RIM's BlackBerry service suffers outage again

RIM’s BlackBerry service is offline once again, just hours after the service was restored earlier on Tuesday. During the earlier outage, the reasons for which were not explained by BlackBerry, millions of customers in Europe, the Middle East and Africa were left without access to the internet or its BBM instant messaging tool. According to reports and commentary on Twitter, the same has happened again today.

RIM says BlackBerry service is restored

BlackBerry suffered an outage that lasted almost a full day, with customers demanding compensation

RIM has announced that its BlackBerry services have been restored. The company had a service blackout yesterday, leaving millions of customers in Europe, the Middle East and Africa without access to the internet or its BBM instant messaging.

RIM sees profit slashed by more than half

RIM saw its profits drop to less than half of both 1Q2011 and 2Q2010, in its quarterly results for 2Q11

RIM’s has seen its profits slide to less than half of what it generated in the previous quarter, and to little over 40 per cent of what it made in the same quarter last year. The company’s quarterly earnings for 2Q11 revealed that its net income for the quarter was $329 million. This marks a steep drop from the $695 million it recorded in 1Q11, an even steeper fall from the $797 million made in 2Q10.

Vodacom throttles BlackBerry users

Vodacom found that 5% of BlackBerry users were responsible for 95% of data usage

Vodacom, the pan-African subsidiary of Vodafone, is reducing connection speeds for some of its BlackBerry users in South Africa “from 3G to 2G levels”. The company said that it studied the usage patterns of its customers to better understand the causes of congestion at peak times and found that more than 95 per cent of BlackBerry data usage was attributable to less than 5 per cent of users.

@telecoms