Oracle launches new products targeted at CSPs

Oracle brings more CSP solutions to market

Oracle’s Communications division has announced a new release of applications aimed at Communications Service Providers (CSPs). The launches, announced at the annual Oracle OpenWorld event, include a new edition of the software giant’s Operations Support Systems (OSS) application family.

Telefónica partners with Amazon and Bango for carrier billing in Germany

Germany is up for carrier billing

UK mobile payments outfit Bango has announced it’s working with Amazon and Telefónica Deutschland for carrier billing services on its O2 network in Germany. Starting next year O2 Germany subscribers will be able to pay for certain goods bought on Amazon with their phone bills.

Telefónica Brazil deploys TOA for cloud-based field service solution

Telefónica has deployed field management technology

Vivo, the Brazilian subsidiary of Spanish telco Telefónica said Tuesday that it has deployed TOA Technologies’ cloud-based field service management application, which provides end-to-end service tracking for both employees and contractors.

NSN, Huawei make first move on OSS interface interoperability

The OSSii is moving slowly

NSN and Huawei have become the first vendors to cross licence their OSS interfaces as part of a multi vendor interoperability initiative announced last year.

Telefónica taps Comarch for OSS project, opens Singapore office

Telefónica's mobile advertising play is now group wide

Spanish operator Telefónica has awarded Polish B/OSS vendor Comarch a contract to supply network planning and optimisation products and services to across the operator’s European footprint. It is the vendor’s first multinational deal with Telefónica and builds on a previous implementation with Telefónica Deutschland, Comarch said.

Amdocs buys Actix in $120m deal

Amdocs has acquired Actix

OSS/BSS firm Amdocs, which now positions itself as a customer experience specialist, on Wednesday announced the acquisition of network management firm Actix for $120m in cash.

Openet extends policy management with Forkstream acquisition

B/OSS specialist Openet on Tuesday announced the acquisition of Irish policy management firm Forkstream, for an undisclosed sum.

NSN/Ericsson/Huawei MoU raises serious questions over the need for OSS standardization

The Big Three are looking to create interoperability between OSS

The announcement that OSS rivals NSN, Ericsson and Huawei have signed an Memorandum of Understanding (MoU) agreement to cross-license their respective OSS interfaces to one another raised a few questions as well as a few eyebrows. That these players have decided to trust one another and adopt a simpler way of sharing proprietary interfaces is remarkable enough, but the timing of the announcement, coming as it did less than 24 hours before the opening of this year’s TeleManagement Forum’s flagship event was as surprising as it was, one suspects, deliberate.

Elitecore receives Most Innovative BSS Solution company award from Hamadoun Touré, Secretary General, ITU


Elitecore Technologies, the global provider of OSS/BSS solutions, has won the “most innovative BSS solutions company” award at the 7th NTA ICT World Communication Award Ceremony, 2013 for its next-generation BSS transformation suite.

Jon Newbery, CEO of Clarity


Jon Newbery, CEO of Clarity, talks to telecoms.com at the Telemanagement World Forum 2012, about the deployment of the comany’s unified OSS solution for the broadband access network of Telkom Indonesia.

Operators losing $58bn on poor billing systems, finds report

Operators are letting 6 per cent of revenues slip through their fingers, according to a report

The mobile industry lost more than $58bn in 2011, due to inadequate operator billing systems, according to a report published this week. The figure, which represents over six per cent of operators’ global revenues, was attributable to inadequate fraud management and revenue assurance processes, according to Juniper Research. And it is a figure that currently looks set to grow.

12 top OSS/BSS trends for 2012

Pricing of LTE services is set to drop by 60 per cent over 5 years

2012 promises to be an exciting year in the OSS and BSS sectors as the industry moves into the next phase of support software deployment. Despite the economic gloom which still hangs over many of the world’s major economies, there is room for optimism in most of the geographical regions as operators in the mature markets begin to explore the possibilities of policy-based on-line charging (OLC)

Stand and deliver

Carriers need to  shake off their reputation for being built for comfort, not for speed

It’s not often that you find an industry as diverse as telecoms singing from the same hymn sheet on anything, but this year’s TM Forum Management World event in Dublin was positively harmonious. And the message was that less is more.

M-Health: A look inside


How mobile operators are tackling the world’s most complex vertical.

Ericsson buys Telcordia for $1.15bn

Ericsson has announced its purchase of OSS/BSS giant Telcordia in a $1.15bn all cash deal. Ericsson CEO Hans Vestberg said the deal reflected the growing importance of operations and business support systems in an environment where “more and more devices are connected, services become mobile and new business models for mobile broadband are introduced.”

Communications service providers look to standards to reduce costs & drive innovation

Research has found that BSS/OSS standards adherance can reduce costs

More than half of Communications Service Provider (CSP) executives are keen to adopt industry standards for BSS/OSS business processes and architecture, according to research released this week.

Telcordia opens OSS platform up to the cloud

Telcordia unveiled an offering which gives integrator partners cloud-based access to its OSS portfolio

Operational Support Systems (OSS) are one of the most complicated and critical functions an operator will deploy, having as it does, a major effect on the company’s agility. On Thursday software vendor Telcordia unveiled an offering which gives integrator partners cloud-based access to its OSS portfolio.

Customer experience remains elusive

KPN and Telefónica have struck a deal to support the delivery of services to multinational customers

I would be a (relatively) rich man if I had a dollar for every time someone mentioned ‘customer experience’ at the Managed Services for Growth Markets conference in Dubai. The number of terms and acronyms was dizzying – Quality of Experience (QoE), Service Quality Management (SQM), Customer Experience Management (CEM), Key Quality Indicators (KQIs) and the relationship of all these to network KPIs and contract SLAs figured a lot in discussions.

Make way for new a generation of OSS/BSS environments

OSS/BSS is the heart of a business operation

Existing operations and business support system (OSS/BSS) environments cannot provide the required support to face the challenges abundant in a landscape marked by intensifying competition, reduced time-to-market, efficiency improvement, and growing customer expectations. This is the warning from research firm Frost & Sullivan, which released a report this week highlighting the need to bridge the gap between OSS/BSS in order to overcome these challenges.

Comarch – The advantages of Product Catalog-centric BSS

This white paper published by Comarch addresses how service providers’ existing BSS systems can slow down their business, the disadvantages of having multiple product catalogs and how Comarch approaches BSS transformation in terms of product catalog-centric architecture.