The UK’s communications regulator Ofcom has revealed the telcos with the worst customer experience ratings in the country, with Orange generating the most complaints for broadband in the fourth quarter of 2012 and BT receiving the most pay-TV complaints.
The board of directors of Orange has issued a statement in which it publicly asserts “full confidence” in CEO and chairman Stéphane Richard, who has been arrested in connection with a corruption investigation in France dating back to 2008.
Telecom Italia has become the fourth European operator to join the Global M2M Association, a collaborative programme founded by Deutsche Telekom and Orange (then France Telecom) in February 2011. TeliaSonera joined in July 2011.
Operator group Orange, through its healthcare services subsidiary Almerys has created a mobile identity management system for the healthcare sector. The firm partnered with identity management solutions Morpho as it extends its existing health card solution portfolio.
Spotting the opportunity in the African emerging market, France Telecom has launched the Orange brand in the Democratic Republic of the Congo (DRC). The operator group acquired domestic operator CCT in October 2011 and has invested CDF87.4bn ($95m) since to expand and upgrade its network.
Mobile operator Orange Niger has completed the first phase of its mobile connectivity deployments in remote regions of Niger to communities previously underserved by any form of telecommunications services. The network rollout, which uses technology supplied by Altobridge, is entirely driven by sustainable energy sources.
VP of Digital Innovation & Communities, Orange, France Telecom: “We don’t want to just be a carrier, it’s really important that we’re developing a relationship with our customers.”
Patrice Slupowski is in charge of New Growth Activities and is VP of Digital Innovation & Communities at Orange, France Telecom. He is speaking in the Day Three of the Broadband World Forum, taking place on 16 – 18 October 2012 at the RAI Exhibition and Convention Centre, Amsterdam, the Netherlands. Ahead of the show we find out more about role is in bringing innovative solutions to market in the interactive TV space.
French-headquartered international operator Orange has swapped out seven of its national chief executive officers in Africa and the Middle East, as part of a policy that sees senior positions allocated for fixed periods.
The broadband industry is built on partnerships, and the first category of this year’s Broadband InfoVision Awards (to be held in Amsterdam on October 17th) will celebrate the most successful examples forged over the last 12 months.
All aboard! France’s SNCF wants your cheeks on a seat – but not necessarily on a train.
French incumbent Orange has begun offering NFC-enabled SIM cards nationwide in preparation for what it calls the “mass deployment” of mobile contactless services. The UpTeq NFC SIM cards are supplied by Gemalto and, the firms said, are the first SIMs on the market to offer the same security level as chip-based payment or smart cards.
Mobile operator Orange said Monday that is has reached a total of four million mobile payment customers across its operations in Africa and the Middle East.
Orange has revealed plans to invest around €300mn over the next four years in a fibre-to-the-home (FTTH) network which will deliver speeds of up to 100 Mbps to around 1.5mn homes and businesses in the country’s biggest cities, with the first connections to be switched on before the end of this year.
Vodafone has launched its own £70 smartphone in a bid to appeal to consumers who are currently missing out on the “smartphone revolution”. The Vodafone Smart II handset runs on the Android 2.3 Gingerbread operating system and has a Broadcom 21552 CPU with an 832MHz processor and 512MB of RAM.
French low-cost 3G operator Free has managed to acquire nearly four per cent of the country’s market share in just 80 days.
Everything Everywhere, the company formed by the merger of Orange and T-Mobile in the UK, has posted a drop in service revenue of 2.5 per cent to reach £1.5bn in its first quarter earnings statement.
Jean-Pierre Bienaimé, is the senior vice president of strategy & communications wholesale for Orange and chairman of the UMTS Forum. Ahead of the LTE World Summit, taking place on the 23-24 May 2012 at the CCIB, Barcelona, Spain, Telecoms.com catches up with him to get his views on the future of the mobile industry.
Orange Business Services, the France Telecom owned brand, has announced the latest attempt to revitalise video conferencing, saying that conditions were now right for the technology to succeed. At a press event that connected London, Paris and Beijing through its cloud-based video conferencing solution Telepresence Pass, the chief executive for Orange Business Services, Vivek Badrinath, said that a crucial difference of over previous iterations of the technology was that it was cloud-based enabling it to be fully managed by Orange.
International carrier Orange/France Telecom has committed itself to rolling out LTE networks across ten European countries by 2015. France Telecom’s CEO Stéphane Richard made the announcement at a meeting with the European Commission in Brussels this week.
The carrier is offering Orange Money subscribers in the region applications such as person to person transfers, bill payments, and agent-based cash-in and cash-out services for loading or withdrawing funds.