One of the unintended consequences of an industry news site like Telecoms.com is its discovery by consumers desperate to vent their frustration at the poor quality service they’ve received from operators. Stories that mention operator CEOs, of which there are many on Telecoms.com—and in particular interviews or profiles of these execs—are sought out by overwrought consumers who post comments about their grievances.
Operator group Orange has launched two own branded smartphones in a bid to offer devices at more accessible prices. The Orange Yumo and Orange Hiro add to the operator’s existing original device manufacture (ODM) range and will be available in certain markets in November. Exact pricing will be announced with local availability.
Viaccess-Orca has announced a deal with Orange Spain that will see the telco adopt its TV Everywhere services for a multiscreen content service launched by Orange at the end of September. The deal comes in the wake of wins for Viaccess-Orca with Orange in France in 2011, Poland in 2012 and Romania earlier this year.
All of the UK’s mobile network operators have extended their carrier billing offerings by connecting to Gemalto’s direct billing platform, the mobile security solutions provider announced.
The European Union’s antitrust regulators have raided the offices of several European mobile operator groups. Deutsche Telekom has confirmed that it was one of the firms raided, while Orange and Telefonica were reportedly targeted as well. The operators are suspected of abusing their dominant position in the market.
The European Commission is teaming up with Japanese government and industry to redefine internet architectures to increase the efficiency of networks in carrying data.
Telcos are not the natural providers of enterprise cloud services because they do not come from the software industry, according to Kassir Hussain, director of technology for Centrica/British gas, and a former O2, Orange and 3UK network specialist.
Hutchison Whampoa, which operates the 3 brand in Europe, has announced that it is to buy Telefónica’s Irish mobile operation O2 for €780m, with a further €70m payable if a number of agreed financial targets are hit. It is the second consolidatory move made by Hutchison in recent months, following the acquisition of Orange Austria, which was completed at the end of 2012.
The board of directors of Orange has issued a statement in which it publicly asserts “full confidence” in CEO and chairman Stéphane Richard, who has been arrested in connection with a corruption investigation in France dating back to 2008.
Telecom Italia has become the fourth European operator to join the Global M2M Association, a collaborative programme founded by Deutsche Telekom and Orange (then France Telecom) in February 2011. TeliaSonera joined in July 2011.
The UK’s communications regulator Ofcom has revealed the telcos with the worst customer experience ratings in the country, with Orange generating the most complaints for broadband in the fourth quarter of 2012 and BT receiving the most pay-TV complaints.
Operator group Orange, through its healthcare services subsidiary Almerys has created a mobile identity management system for the healthcare sector. The firm partnered with identity management solutions Morpho as it extends its existing health card solution portfolio.
Spotting the opportunity in the African emerging market, France Telecom has launched the Orange brand in the Democratic Republic of the Congo (DRC). The operator group acquired domestic operator CCT in October 2011 and has invested CDF87.4bn ($95m) since to expand and upgrade its network.
Mobile operator Orange Niger has completed the first phase of its mobile connectivity deployments in remote regions of Niger to communities previously underserved by any form of telecommunications services. The network rollout, which uses technology supplied by Altobridge, is entirely driven by sustainable energy sources.
VP of Digital Innovation & Communities, Orange, France Telecom: “We don’t want to just be a carrier, it’s really important that we’re developing a relationship with our customers.”
Patrice Slupowski is in charge of New Growth Activities and is VP of Digital Innovation & Communities at Orange, France Telecom. He is speaking in the Day Three of the Broadband World Forum, taking place on 16 – 18 October 2012 at the RAI Exhibition and Convention Centre, Amsterdam, the Netherlands. Ahead of the show we find out more about role is in bringing innovative solutions to market in the interactive TV space.
French-headquartered international operator Orange has swapped out seven of its national chief executive officers in Africa and the Middle East, as part of a policy that sees senior positions allocated for fixed periods.
The broadband industry is built on partnerships, and the first category of this year’s Broadband InfoVision Awards (to be held in Amsterdam on October 17th) will celebrate the most successful examples forged over the last 12 months.
All aboard! France’s SNCF wants your cheeks on a seat – but not necessarily on a train.
French incumbent Orange has begun offering NFC-enabled SIM cards nationwide in preparation for what it calls the “mass deployment” of mobile contactless services. The UpTeq NFC SIM cards are supplied by Gemalto and, the firms said, are the first SIMs on the market to offer the same security level as chip-based payment or smart cards.
Mobile operator Orange said Monday that is has reached a total of four million mobile payment customers across its operations in Africa and the Middle East.