Chris Hoover, VP Marketing at Openet, talks to Telecoms.com at MWC2014 about service diversity among operators based on context.
‘Agility’, a word used to gauge a company’s ability to respond to the market with flexibility, has become the operator watchword of 2014. It highlights the dawn of an era when operators require not only real-time visibility of their customer’s activity but also the ability to react in real-time to succeed.
An operator’s approach to BSS (business support systems) – including billing, charging and policy – can determine how easy or challenging it is to respond to the market and maximise revenue opportunities. In a recent survey of over 100 operators by Telecoms.com Intelligence, 85 per cent acknowledged that market conditions require increasingly agile BSS systems enabling operators to provide service diversity and faster time to market.
Orange Slovakia this week tapped up B/OSS specialist Openet for a Policy and Charging Control (PCC) infrastructure to enable a major rollout of advanced shared data bundles. The deployment makes it possible for Orange to quickly define segmented data offers, with associated balances, notifications and policy rules for its 2.8 million subscribers.
A recent survey by Openet has compiled operators’ views on the future of traditional batch based billing for post-paid and Intelligent Network (IN) pre-paid charging infrastructures, highlighting some of the key challenges they have faced as well as their plans to replace these systems. Corine Suscens, senior marketing manager at Openet shares some of the findings exclusively with Telecoms.com.
B/OSS specialist Openet on Tuesday announced the acquisition of Irish policy management firm Forkstream, for an undisclosed sum.
Egyptian operator Mobinil has called on transaction management software provider Openet to help better monitor usage information and engage with subscribers.
Christopher Hoover, VP Marketing, Openet, talks to telecoms.com at MWC 2013 about the move from ‘all you can eat’ to tier based charging.
More than three quarters of mobile operators do not have real-time data available in their billing systems even though 88 per cent of operators believe it to be essential to the future of mobile data billing. The discrepancy emerged from an industry survey carried out by Telecoms.com Intelligence, in association with Openet.
Increased usage of apps helps to drive up mobile data usage. However, the proliferation of “chatty apps” that constantly query the network for updates can slow networks down or cause them to crash. Discover how operators can address the signaling storms that apps create, by controlling the signaling traffic directly on smartphones.
To whet your appetite for the event here is a preview of Category 9: Best LTE Traffic Management Product.
This award recognizes the best LTE Traffic Management Product. They are judged on how the traffic management product contributes to making LTE more attractive for operators to deploy and contributed to the success of a commercial LTE deployment.
What’s been interesting about this year’s TM Forum Management World event is the palpable buzz that, far from doom-and-gloom for the carriers, what we’re actually sitting in is the eye of a storm of opportunity, if only carriers shake off their reputation for being built for love rather than speed and start injecting a little agility into their processes.
IBM and transaction management firm Openet extended their relationship this week with a focus on the cloud, a technology which has gripped the attention of operators worldwide.
Dutch carrier KPN is the latest operator to join the revolt against flat rate data charges and is likely to introduce usage-based tariffs by the end of the year.
Operators are faced with an almost unprecedented sales opportunity, with the growing demand for broadband. However, this opportunity comes with the challenge of addressing rising data volumes with its impact on the network and profits.
Service providers need to be more creative in the way they market their services to effectively sell to pre-paid customers. Real-time charging is one of the systems best placed to enable this creativity. It provides the flexibility and agility required to run innovative promotions, roll-out dynamic bundles and build customer loyalty.
Policy Management is an emerging area with great promise in meeting operators’ requirements for dynamic, intelligent, and granular control of subscribers, services and networks.