KPN joins flat rate data revolt
Dutch carrier KPN is the latest operator to join the revolt against flat rate data charges and is likely to introduce usage-based tariffs by the end of the year.
What’s been interesting about this year’s TM Forum Management World event is the palpable buzz that, far from doom-and-gloom for the carriers, what we’re actually sitting in is the eye of a storm of opportunity, if only carriers shake off their reputation for being built for love rather than speed and start injecting a little agility into their processes.
IBM and transaction management firm Openet extended their relationship this week with a focus on the cloud, a technology which has gripped the attention of operators worldwide.
Dutch carrier KPN is the latest operator to join the revolt against flat rate data charges and is likely to introduce usage-based tariffs by the end of the year.

Operators are faced with an almost unprecedented sales opportunity, with the growing demand for broadband. However, this opportunity comes with the challenge of addressing rising data volumes with its impact on the network and profits.

Service providers need to be more creative in the way they market their services to effectively sell to pre-paid customers. Real-time charging is one of the systems best placed to enable this creativity. It provides the flexibility and agility required to run innovative promotions, roll-out dynamic bundles and build customer loyalty.