A recent survey by Telecoms.com Intelligence showed that 66% of operators have deployed or are planning to deploy virtualized BSS by 2016. Beyond the cost optimization that virtualization promises, operators are leveraging virtualization concepts to transform their BSS environments in order to innovate more rapidly, drive new revenues and better compete.
Mobile operators can increase global data revenues by 15% by triggering upsell offers based on the real-time customer context (e.g. usage information, application access, location, profile etc). This is one of the main findings from a survey of 87 operators carried out in October 2014. This webinar discusses how operators can leverage real-time contextual offers to drive more data revenues.
Mobile operators could boost annual global data revenues by $47 billion through brushing up their upsell strategies, according to a report by BSS solution provider Openet. The report said telcos should have a system in place which, by taking into account the customer context, automatically triggers the most relevant offer to be sent to the customer device, allowing the immediate purchase and activation of the product.
BSS specialist Openet said Thursday that it has virtualized its real-time charging system, realising an agile and flexible system capable of testing, developing, launching and amending new services and business models much more quickly. The aim is to help operators accelerate the availability of innovative new use cases and applications to generate faster ROI for their network technology investments as they battle decreasing revenues from traditional services and pressure from OTT players.
‘Agility’, a word used to gauge a company’s ability to respond to the market with flexibility, has become the operator watchword of 2014. It highlights the dawn of an era when operators require not only real-time visibility of their customer’s activity but also the ability to react in real-time to succeed.
An operator’s approach to BSS (business support systems) – including billing, charging and policy – can determine how easy or challenging it is to respond to the market and maximise revenue opportunities. In a recent survey of over 100 operators by Telecoms.com Intelligence, 85 per cent acknowledged that market conditions require increasingly agile BSS systems enabling operators to provide service diversity and faster time to market.
Chris Hoover, VP Marketing at Openet, talks to Telecoms.com at MWC2014 about service diversity among operators based on context.
Orange Slovakia this week tapped up B/OSS specialist Openet for a Policy and Charging Control (PCC) infrastructure to enable a major rollout of advanced shared data bundles. The deployment makes it possible for Orange to quickly define segmented data offers, with associated balances, notifications and policy rules for its 2.8 million subscribers.
A recent survey by Openet has compiled operators’ views on the future of traditional batch based billing for post-paid and Intelligent Network (IN) pre-paid charging infrastructures, highlighting some of the key challenges they have faced as well as their plans to replace these systems. Corine Suscens, senior marketing manager at Openet shares some of the findings exclusively with Telecoms.com.
B/OSS specialist Openet on Tuesday announced the acquisition of Irish policy management firm Forkstream, for an undisclosed sum.
Egyptian operator Mobinil has called on transaction management software provider Openet to help better monitor usage information and engage with subscribers.
Christopher Hoover, VP Marketing, Openet, talks to telecoms.com at MWC 2013 about the move from ‘all you can eat’ to tier based charging.
More than three quarters of mobile operators do not have real-time data available in their billing systems even though 88 per cent of operators believe it to be essential to the future of mobile data billing. The discrepancy emerged from an industry survey carried out by Telecoms.com Intelligence, in association with Openet.
Increased usage of apps helps to drive up mobile data usage. However, the proliferation of “chatty apps” that constantly query the network for updates can slow networks down or cause them to crash. Discover how operators can address the signaling storms that apps create, by controlling the signaling traffic directly on smartphones.
To whet your appetite for the event here is a preview of Category 9: Best LTE Traffic Management Product.
This award recognizes the best LTE Traffic Management Product. They are judged on how the traffic management product contributes to making LTE more attractive for operators to deploy and contributed to the success of a commercial LTE deployment.
What’s been interesting about this year’s TM Forum Management World event is the palpable buzz that, far from doom-and-gloom for the carriers, what we’re actually sitting in is the eye of a storm of opportunity, if only carriers shake off their reputation for being built for love rather than speed and start injecting a little agility into their processes.
IBM and transaction management firm Openet extended their relationship this week with a focus on the cloud, a technology which has gripped the attention of operators worldwide.
Dutch carrier KPN is the latest operator to join the revolt against flat rate data charges and is likely to introduce usage-based tariffs by the end of the year.
Operators are faced with an almost unprecedented sales opportunity, with the growing demand for broadband. However, this opportunity comes with the challenge of addressing rising data volumes with its impact on the network and profits.
Service providers need to be more creative in the way they market their services to effectively sell to pre-paid customers. Real-time charging is one of the systems best placed to enable this creativity. It provides the flexibility and agility required to run innovative promotions, roll-out dynamic bundles and build customer loyalty.