Neustar: Enriching the customer experience


A year after the launch of its Intelligent Cloud service, Neustar’s director of product marketing, Gary Zimmerman, explains how the service has helped operators enrich customer experience, as well as sharing the new improvements that the company has made to it.

Improving the customer experience through core number management

The availability of numbers as a resource is coming under threat

Mobile phone numbers are key assets that have been taken for granted and undervalued by the mobile industry for years. They are consumed in their thousands every day. They are acquired, upgraded, re-assigned and switched from one operator to the next. They are used to lure new subscribers in with tempting deals and thrown away without a second thought.

NeuStar NGM significantly devalued in sale, but can Synchronica effect a rise from the ashes?

A powerful new wave of smart devices has stimulated uptake of capacity-hungry non-voice services among subscribers

Synchronica’s acquisition of NeuStar’s Next Generation Messaging (NGM) assets for the very low sum of US$251,000 is the culmination of a long fall from grace for the mobile-instant-messaging platform provider formerly known as Followap, which was acquired by NeuStar in Nov. 2006 for US$139 million.

Google starts white spaces database

Several big names in the technology space, including web giant Google, have started work on a database to track the location and availability of white spaces – the vacant buffer spectrum between television channels. The White Spaces Database Group, which includes include Comsearch, Dell, Google, HP, Microsoft Corporation, Motorola, and NeuStar, is championing the right [...]

Here we go again

It may be a new year but nothing much has changed, has it. For example, the Informer – as is often the case – is struggling to think of a second sentence for this week’s edition. At least that problem’s solved now, anyway. Really, though, 2009 feels like more of 2008. Maybe that’s what life’s like when you hit a certain age but, either way, it doesn’t feel much like we’re leaping forwards into the glorious and thrilling unknown.

The Agenda Setter 2008

Agenda Setter


Ericsson | LTE

Orga Systems | Billing

Alvarion | Mobile WiMAX

Neustar | Prescence

Cisco | WiMAX