More than 60 per cent of operator respondents to the Telecoms.com Intelligence Survey 2013 said that their firm was prepared or very well prepared to manage the challenges and risks inherent in the transition to LTE. However, more than 31 per cent said that they were less prepared than they should be.
Sérgio Silvestre, Vice President of Global Marketing, WeDo Technologies, talks to telecoms.com at MWC2013 about the issues operators and enterprises are encountering in terms of revenue assurance and fraud management.
Flushed with success from the acquisition of US-based Connectiv Solutions, Portuguese revenue assurance specialist WeDo is now looking for an acquisition target in Asia.
This paper is the third in the series of outlining the potential threats Africa is facing with SMS spam. With Africa being the second largest mobile market in the world, second only to Asia, it is deemed to be the fastest growing mobile market today with 735 million mobile subscribers expected at the end of 2012, leaving a golden opportunity for messaging abuse attracting the likes of spammers, fraudsters and illegitimate users, resulting in revenue leakages and disputes for mobile network operators.
The mobile industry lost more than $58bn in 2011, due to inadequate operator billing systems, according to a report published this week. The figure, which represents over six per cent of operators’ global revenues, was attributable to inadequate fraud management and revenue assurance processes, according to Juniper Research. And it is a figure that currently looks set to grow.
Marc Norlain, CEO & co-founder of Ariad Next, talks to telecoms.com about the growing threat operators face in terms of fraud at the point of sale and how to combat it. By removing much of the paper-based subscription process, Norlain describes an additional benefit in terms of cost saving.
Former Vodafone UK CTO Chris Burke talks about the importance of employee monitoring within mobile operators as the quantity of sensitive customer data held by the operators increases exponentially.
There are certain things that mobile network operators don’t like to talk about. Revenues generated from adult content, under performing business units or disappointing service uptake are the types of prickly subject that tend to get swept under the PR carpet. But the issues of fraud and security probably top the list of things most likely to be kept tightly under wraps. Vendors, on the other hand, are keener than ever to bring these subjects to the fore.