EERSS

Vodafone and EE under increasing Phones 4u PR pressure

Think of the employees

The defining feature of nearly all public statements surrounding the recent collapse of UK mobile phone retailer Phone 4u has been overwhelming concern for welfare of the 5,596 employees who stand to lose their jobs, coupled with a concerted attempt to pin it all on the operators.

EE extends Cash on Tap contactless mobile payments to London Underground

Just tap and go

Transport for London (TfL) has extended contactless payment support to the full Oyster network and operator EE has expanded its mobile micropayment service accordingly.

Operators reject Phones 4u administration blame claims

Phones 4u loses Vodafone partnership

Longstanding UK mobile phone retailer Phones 4u dramatically put itself into administration over the weekend, citing the decisions of Vodafone and, late last week, EE not to renew their current contracts as the reason.

Culture shock

CAMERA

A revived and refreshed Informer greets you today after a month off that included exploring the delights of France. It’s a very diverse country, offering contrasting experiences such as camping in the Dordogne, wine-tasting in the Cotes du Rhone and queuing in Disneyland. But one factor remains constant throughout this beautiful and fertile land – rubbish mobile coverage.

Over three quarters of UK users satisfied with mobile provider

Satisfaction with coverage drops in rural areas

UK communications regulator Ofcom has released research showing that while overall levels of consumer satisfaction with mobile networks are high, an estimated 45 per cent of users experience some problems. Moreover, around 30 per cent of users experience no reception at least once a week.

EE NFC handsets compatible with London buses

On the buses with NFC

UK carrier EE this week enabled its own flavour of NFC, dubbed Cash on Tap, for London’s bus network, allowing customers to use their phone in lieu of an Oyster card or contactless debit card. Users will need an EE handset and an NFC-capable SIM.

EE says 4G Broadcast in UK is inevitable

LTE Broadcast can be combined with other services, such as Google Maps

Speaking as EE demonstrated LTE eMBMS 4G broadcast technology at the Commonwealth Games in partnership with the BBC, Qualcomm and Huawei, EE Video Strategist Matt Stagg told Telecoms.com that it’s just a matter of time before 4G broadcast becomes a mainstream technology.

BBC, EE demo ‘buffering-free’ broadcast over LTE

The BBC is trialling multicast technology

As spectrum efficiency becomes ever more important, UK public broadcaster the BBC is teaming up with equipment vendors Huawei and Qualcomm and mobile operator EE to demonstrate the benefits that multicast 4G broadcast can offer compared with unicast streaming.

Field work

CAMERA

If a band plays at a summer music festival, but nobody records it and uploads it to social media, does it make a sound? This essential philosophical question of our times was never more important than over the past couple of weeks, when the UK population mobilised for the annual tradition of listening to music in a muddy field.

Post Office to get into the MVNO game via EE

Still trusted after all these years

The UK Post Office has announced it will become and MVNO later this year, using the EE network, in a move that couldn’t be more symbolic if it tried.

EE tops Ofcom mobile complaints chart

Could do better, says Ofcom

UK telco regulator Ofcom has published its report on the complaints it received in the first quarter of 2014. The good news is that, compared to broadband and fixed line services, mobile receives relatively few complaints. But within the mobile category EE was the subject of the most complaints per 1000 customers.

Evolution Everywhere

EE's CTO and CTO, Fotis Karonis

The CTO and CIO of UK LTE pioneer EE talks to Telecoms.com about his experiences of launching the technology, how it has given EE greater leverage in the wider ecosystem, and why CTO and CIO functions belong together.

EE LTE sign-ups overtake 3G

EE CEO Olaf Swantee

UK LTE leader EE has revealed that 4G subscriber sign-ups overtook 3G subscriptions during this month. The firm now has 3.6 million LTE customers and CEO Olaf Swantee, who announced the landmark “tipping point” at a media briefing Wednesday, forecast that the number will grow to six million by the end of this year.

Crowded house

AWIW575

As the Informer was routinely deleting his morning email today he overheard one of his colleagues exclaim that they had just downloaded “a really great album of Crowded House covers.” Now the Informer is not normally one to judge but that’s a sentence he never expected to hear. The only real exposure the Informer has had to the Aussie chart toppers is those two songs that everybody knows and that was only because an ex-housemate, who had the worst music taste in the world, had a big crush on them.

EE sees quarterly revenue drop but strong 4G subs growth

VEE has posted a year on year drop in revenue for the first quarter of 2014

UK operator EE has posted a year on year drop in revenue for the first quarter of 2014 but said that it saw the highest number of new 4G subscribers during the quarter. The firm’s revenue for the quarter fell 3.6 per cent year on year to reach £1.55bn; the operator did not divulge the size of its quarterly profit or loss.

EE intros own brand LTE device; entry-level price plans

EE will launch its own branded device and has launched an entry level price plan

UK operator EE has unveiled its own-brand entry-level handset in a bid to make LTE access more affordable to UK consumers. The operator has also launched a range of entry-level price plans to get more consumers using 4G.

EE targets retailers with solution to better understand buying behaviour

has launched a managed service for retailers allowing them to use in-store mobile connectivity in a bid to enhance customer service and revenue

UK operator EE has launched a managed service for retailers allowing them to use in-store mobile connectivity in a bid to enhance customer service and revenue. Connected Retail is the first solution announced as part of EE’s Total Enterprise Mobility portfolio. The portfolio will be aimed at businesses and is designed to help private and public sector organisations benefit from opportunities presented by mobile technology.

EE signs LTE roaming deals with Orange in France and Spain

EE has signed outbound LTE roaming agreements in France and Spain with Orange

UK operator EE has signed outbound LTE roaming agreements with Orange in France and Spain. EE, which is jointly owned by operator groups Orange and Deutsche Telekom, said that the deals are the first of a series of outbound roaming agreements. The operator intends to announce similar deals in the USA, Italy, Germany, Switzerland and the Netherlands in the summer.

Vodafone UK hits out at poor network quality rating

London

A report on the performance of UK mobile operators that named Vodafone as having the poorest overall network performance of the country’s four operators has drawn strong criticism from the firm. Network performance monitoring specialist RootMetrics published its UK mobile network performance review Thursday, ranking Vodafone in last place for network reliability, mobile internet performance and call and text performance.

EE announces six-year partnership with Wembley Stadium

EE has announced a six-year partnership with Wembley Stadium

UK operator EE has signed a six-year partnership deal with the English national football stadium Wembley Stadium. EE will become Wembley Stadium’s lead brand partner, in what is said is the stadium first ever deal of such nature, with immediate effect.

@telecoms