Customer service
Australia sets February deadline for better customer service from telecoms providers
September 9, 2011 Written by Dawinderpal Sahota
Australian telecommunications providers have been given until February 2012 to improve their customer service and complaint-handling, or they will face tougher regulation.
Who you gonna call?
September 1, 2005 Written by @telecoms
Managing cost and quality in customer service Issue 124 September 2005 Featuring: Cognitive radio: The thinking person’s future Playtime: The latest in mobile gaming
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