Customer demand for cost-effective IT systems which promise data monetization, content and partner management capabilities and above all else fully end-to-end OSS/BSS integration, was the driver behind the acquisition of Convergys’ BSS business, according to the management of Netcracker. The strategy however highlights the continuing trend towards single, fully-integrated platform solutions and away from open, standardized interfaces.
What’s been interesting about this year’s TM Forum Management World event is the palpable buzz that, far from doom-and-gloom for the carriers, what we’re actually sitting in is the eye of a storm of opportunity, if only carriers shake off their reputation for being built for love rather than speed and start injecting a little agility into their processes.
Justin Brown, Sales Engineer, Convergys talks at AfricaCom 2009 telecoms conference and exhibition. Find out more about Convergys and their plans for the future along with his synopsis of AfricaCom.
Alastair Hanlon, director for industry solutions at Convergys looks at how real time billing and customer service can revolutionise the telecoms industry.
A step in the right direction but does it go far enough?
Sharing an allowance among family members is one ...
I agree with Dan about this being a excellent read, and that QNX is not well known but sooner or ...
Excellent read with some actual facts compared to the hack journalist/bloggers on the interest. Many don't understand what QNX ...
The main issue with Telenor is that whether they made underhand payments to ge the licenses. If they did, then ...
Over The Top providers have become the staple wildcard in almost any sector set on a collision path with mobile. By and large they are very good at what they do: connecting a user with their chosen content or service by whatever means available.
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