Piotr Piatosa, Vice President, Comarch
Piotr Piatosa, vice president of BSS and OSS specialist Comarch, talks to telecoms.com about the problems operators face in the BSS space and how optimisation and self service can help add customer value.
Comarch
Communications service providers look to standards to reduce costs & drive innovation
May 12, 2011 Written by Pamela Weaver
More than half of Communications Service Provider (CSP) executives are keen to adopt industry standards for BSS/OSS business processes and architecture, according to research released this week.
Make way for new a generation of OSS/BSS environments
March 10, 2011 Written by James Middleton
Existing operations and business support system (OSS/BSS) environments cannot provide the required support to face the challenges abundant in a landscape marked by intensifying competition, reduced time-to-market, efficiency improvement, and growing customer expectations. This is the warning from research firm Frost & Sullivan, which released a report this week highlighting the need to bridge the gap between OSS/BSS in order to overcome these challenges.
Comarch – The advantages of Product Catalog-centric BSS
This white paper published by Comarch addresses how service providers’ existing BSS systems can slow down their business, the disadvantages of having multiple product catalogs and how Comarch approaches BSS transformation in terms of product catalog-centric architecture.
Comarch – Key issues to consider before switching to convergent billing
This whitepaper published by Comarch addresses why you need to transform your current billing system, how a modern convergent billing platform can help you improve customer experience while keeping costs low and what features and functionalities you should look for in an ideal convergent billing solution.
Increase Your Market Share with NG BSS
This whitepaper published by Comarch discusses the 5 best practices for enabling efficiency and innovation in the delivery of differentiated services and support to customers. It also provides additional suggestions about how BSS solutions currently in use can be leveraged to implement them.
Comarch Self Care version 6.6 has been launched
Comarch has introduced the new version of its Self Care product, with additional functionalities. Comarch Self Care is a web self-service portal enabling communication service providers to reduce customer service costs and increase customer satisfaction. It answers the needs of the consumer and SME markets, while the Corporate Self Care product provides advanced features for enterprises.
Comarch successfully delivers its billing cloud to fring, a global mobile VoIP leader
Comarch signed a framework agreement with fring, a leader in global mobile chat and VoIP communications, for a high availability Billing Cloud service.
Comarch delivers to the world’s largest corporations
They are among the wealthiest, most profitable, and fastest growing companies in the world – and they turn to Comarch for delivery of their IT systems and solutions. Globally recognized brands such as Coca Cola, big-hitting banking organizations including ING Group and BNP Paribas Group, and telecommunications giants Deutsche Telekom and Vodafone are just some of the names on this year’s Fortune Magazine Top 500 list, who trust Comarch to deliver when it really matters.
Comarch Highlighted as Notable Telecom Solutions Provider in Stratecast’s report regarding Workforce Management
Frost & Sullivan’s Stratecast have published “OSS/BSS Global Competitive Strategies” dedicated to Workforce Management (WFM) Strategies for Changing Markets and Challenging Economics, highlighting the benefits of Comarch Field Service Management solution.
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