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Optus warned for overcharging customers

Optus has been formally warned by telecoms regulator the Australian Communications and Media Authority (ACMA) for inaccurately billing around 237,500 customers prior to September 2012

Australian carrier Optus has been formally warned by telecoms regulator the Australian Communications and Media Authority (ACMA) for inaccurately billing over 237,500 customers prior to September 2012.

Australian operators improve customer service

Australian operators are improving in the eyes of their customers

Australian telecoms regulator the Australian Communications and Media Authority has announced a sustained reduction in complaints to the Telecommunications Industry Ombudsman (TIO) from consumers regarding customer services of the country’s mobile operators.

Telstra rapped for leaking 16,000 customers’ details

Telstra has been penalised by the Office of the Australian Information Commissioner (OAIC) and telecoms regulator the Australian Communications and Media Authority (ACMA) for breaching privacy laws

Australian operator Telstra has been penalised by the Office of the Australian Information Commissioner (OAIC) and telecoms regulator the Australian Communications and Media Authority (ACMA) for breaching privacy laws.

Optus builds ‘gigasite’ across six frequency bands

Optus has begun testing what it claims to be the world’s first TD-LTE Advanced carrier aggregation

Australian carrier Optus this week claimed to have attained a blistering 1.7Gbps downlink speed on a live site using carrier aggregation technologies across HSPA+, FDD LTE and TD-LTE.

Telstra acquires enterprise network and security integrator

Telstra has acquired Melbourne based network solutions and services provider O2 Networks

Australian operator Telstra has acquired Melbourne-based enterprise network and security integrator O2 Networks. The acquisition was made to bolster Telstra’s network application and services (NAS) portfolio, as the continues to pursue opportunities in the enterprise space.

Telstra sells out of Sensis, CSL

Telstra is selling out of Sensis and CSL

Australian carrier Telstra on Monday announced the sale of its struggling directories business. The sell off comes just weeks after the company offloaded Hong Kong operation CSL.

Vodafone Australia CEO takes reins at NBN

Bill Morrow has been appointed CEO at NBN Co

The CEO at Vodafone Australia will head the country’s National Broadband Network (NBN) project. Bill Morrow has been appointed CEO at NBN Co, the company responsible for delivering Australia’s nationwide fixed-line broadband upgrade. He will assume his role in the new year, based in Sydney,

Telstra expands cloud platform to US, Japan

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ollowing its EU and APAC expansion this summer, ICT and backbone network service provider Telstra Global announced Thursday that the company has expanded its cloud and “connected colocation” services to the US and Japan, and is in the process of upgrading existing facilities in Australia.

Uncertainty and risk: the results of spectrum renewal by auction

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The use of auctions for spectrum renewal seems pointless and likely only to create uncertainty and risk for operators, says Graham Friend, managing director at Coleago Consulting. New entrants know they are likely to be outbid by incumbents and the uncertainty generated dampens the desire of those incumbents to invest and innovate, which is not good at a time when governments want to see a rapid and extensive roll-out of LTE.

Australian low cost MVNO “muscled out of market” by Telstra

Kogan Mobile claims Telstra has muscled it out of the market

Australian MVNO Kogan Mobile claims it has been “muscled out of the mobile industry” by the country’s largest mobile operator, Telstra.

Off their perch

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Who’d have thought that the news that would rock the world this week would be of a 71-year-old man deciding to retire from his job? But it did and the telecoms industry seems to have adopted some of the fiery, argumentative, and sometimes hypocritical, qualities of the famous Glaswegian.

Australian regulator hits back at auction “failure” accusations

Chris Chapman, ACMA Chair, has taken issue with comments from Coleago

The head of the Australian telecoms regulator has hit back at allegations that the recent spectrum auction was “damaging to the economy” and dismissed claims that one of the country’s three operators was deterred from participating by high reserve prices. The criticisms were levelled at ACMA by the CEO of spectrum auction planning specialist Coleago Consulting on Wednesday.

Australian spectrum auction “damaging to economy”

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A consultancy firm specialising in planning national radio spectrum auctions has criticised Australia’s recent digital dividend spectrum for setting reserve prices too high.

Australia wins A$2bn from digital dividend spectrum auction

Telstra, Optus Mobile and TPG Internet each secured spectrum

Three Australian operators have secured spectrum in the country’s digital dividend auction, generating revenues of nearly A$2bn ($2.06bn) for the Australian government. Telstra, Optus Mobile and TPG Internet each secured spectrum, regulator Australian Communications and Media Authority (ACMA) announced.

Huawei pledges commitment to Australia following NBN exclusion

Australian Prime Minister Julia Gillard Meets Huawei chairman Sun Yafang

Chinese infrastructure vendor and device manufacturer Huawei and the Australian government appear to have settled their differences as Huawei reaffirmed its commitment to the Australian market this week.

Vodafone Australia to offer 4G in Summer

Vodafone Australia has announced it will be launching its 4G service in June

Australian mobile subscribers are set to benefit from a wider choice of LTE service providers after Vodafone Australia announced it will launch its 4G service in June. In doing so, Vodafone will become Australia’s third 4G network.

LTE + Smartphones = potential headache for FTTH operators

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Here in Australia the debate over the A$37 billion FTTH National Broadband Network (NBN) has been as bitter and partisan as anything I have seen in my 15 years living down under, at times it has made debates over traditional hot-button issues like abortion and gay marriage seem like tea and biscuits with the local Vicar.

Huawei offers access to source code to allay security fears

Huawei is proposing to create a Cyber Security Evaluation Centre in Australia

Chinese infrastructure vendor Huawei has offered the Australian government unrestricted access to its source code and equipment in a bid to clear its name amid security concerns regarding its ties with the Chinese government.

Apple fined in Australia over 4G iPad claims

Apple has been fined US$2 million for deliberately misleading Australian iPad buyers

Apple has been fined AU$2 million for deliberately misleading Australian consumers over the 4G status of its third-gen iPad. Action was brought against the tablet manufacturer by the Australian Competition and Consumer Commission (ACCC) after Australian consumers complained that they had bought the device on the understanding that it was compatible with Telstra’s LTE networks, only later to discover that it was not.

LTE can’t save Australia from required fixed broadband upgrades

Malcolm Turnbull: "Fitter than the proverbial butcher’s dog"

Broadly speaking life is pretty sweet for Malcolm Turnbull, Australia’s shadow minister for communications and broadband. He has a reported A$200m in the bank, lives in Sydney’s exclusive harbour-side suburb of Point Piper, has a country retreat in the scenic Hunter Valley, three boats, a successful grown family and even a couple of nice dogs.

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