Milan Gauder, Group Head of Emerging Payments, Europe at MasterCard, talks to Banking Tech at MWC2014 about mobile payments incorporating NFC and in-app payments. Both technologies have the opportunity to revolutionise commerce, he says.
Louis Wepener, Regional Business Director for Africa at Polystar, speaks to Telecoms.com about how African operators are increasingly turning to CEM to help them compete in increasingly saturated markets. Specifically they are using data to improve customer retention by assisting customer care teams and identifying high value customers.
Christian von Hammel-Bonten, EVP Telecommunications at Wirecard, talks to Telecoms.com at MWC2014 about payment acceptance and processing and the adoption of NFC and the challenges ahead.
Ann Cairns, President of International Markets at MasterCard, talks to Banking Technology at MWC2014 about the growth of electronic payments to reach unbanked customers in emerging markets.
Eddie Moyce, Chief Customer Experience Officer for MTN South Africa, and Jim Beattie, Regional General Manager MEA at WDS talk about the increasing complexity of products and devices and the challenges involved in ensuring every customer has the optimal experience.
Anjan Ghosal, Preseident and CEO of Diametriq, talks to Telecoms.com at MWC2014 about LTE network signalling challenges. He talks about connecting islands of LTE networks and associated Diameter signalling issues.
Sanjay Kapoor, CMO and SVP strategy at Nominum explains how operators can enhance their engagement with subscribers using DNS capabilities and measure the success of their efforts more effectively.
Telecoms.com sat down with David Williams, CEO and co-founder of Avanti, to discuss the company’s developments over the last 12 months and got straight to the point about economics.
Vinod Vasudevan, CEO of Flytxt, talks to Telecoms.com at MWC2014 about Big Data analytics for telecoms operators, helping them to derive new revenue streams and increase margins.
Chris Koopmans, VP & GM Service Provider Platforms, Citrix, talks to Telecoms.com at MWC2014 about delivering insight into customer experience, so operators can monetise that information.
David Bouchon, Director of Marketing and Communications, at Astellia, talks to Telecoms.com at MWC2014 about how 60 per cent of operator marketers are lacking the data required to make business decisions.
Cem Erdem, Product Manager at Vestel, talks to Telecoms.com at MWC2014 about the company’s growing range of tablets and smartphones as well as its partnership with Google to provide services on Android.
Polystar talks to Telecoms.com at MWC 2014 about the telecommunication eco-system, recent developments, challenges and opportunities coming with Customer Experience Management and Big Data Analytics.
Ann Hatchell, Director of Marketing – Data Experience, at Amdocs, talks to Telecoms.com at MWC2014 about virtualization, including the full virtualization of the company’s control plane suite including HSS, AAA and Diameter routing.
Hatchell expects policy control to be the first network element to be virtualized and talks about the maturity and stability of the technology.
Volker W. Gerstenberger, Director of Product Marketing for Mobile Security at Giesecke & Devrient, talks to Telecoms.com and Banking Technology at MWC2014 about the Internet of Things and the transition from plug in form factor SIMs to embedded authentication solutions.
Stavros Vougas, Regional Vice President, MEA & APAC at Tecnotree, talks to Telecoms.com at MWC2014 about convergent billing and customer relationship management.
David Fraser, CEO of Devicescape talks to Telecoms.com at MWC2014 about the opportunities for network operators to drive revenues over wifi networks. Devicescape operators a global, curated wifi network over which operators can push their services.
Ilkka Aura, Chief Commercial Officer, Tecnotree, talks to Telecoms.com at MWC 2014 about changing the operator architecture from a network-centric business model to a subscriber-centric business model.
Cindy Patterson, Chief Revenue Officer at Jasper Wireless, talks to Telecoms.com at MWC2014 about the challenges facing enterprises and operators in the Internet of Things. Patterson talks about the General Motors’ usage of M2M connectivity in order to improve road safety.
John Tenidis, Manager, Wireless Systems & Solutions, Intracom Telecom, talks to Telecoms.com at MWC2014 about the challenges mobile operators face when deploying small cell backhaul.
Doug Suriano, CTO of Tekelec, part of Oracle Communications, talks to Telecoms.com at MWC2014 about innovative data plans operators can offer to customers.