Telefónica, the world’ s leading integrated international telecommunications company, is based in Spain and has approximately 300 million customers worldwide. The Telefónica group is already providing next-generation services but these days, although there is growing demand for telecommunications services, revenue growth in its current conventional core telephony services may have peaked.
This white paper published by Comarch addresses how service providers’ existing BSS systems can slow down their business, the disadvantages of having multiple product catalogs and how Comarch approaches BSS transformation in terms of product catalog-centric architecture.
This whitepaper published by Comarch addresses why you need to transform your current billing system, how a modern convergent billing platform can help you improve customer experience while keeping costs low and what features and functionalities you should look for in an ideal convergent billing solution.
The Ministry of Education in San Juan, Argentina, is a government agency responsible for creating and executing policies for education excellence. The Ministry designs equitable and innovative educational programs for pre-school, primary, secondary and higher education levels. Their aim is to ensure a quality education system that contributes to the integral training of people and development of the province by formulating and implementing policies, standards and sectoral regulation.
NEC delivered a secure cloud solution to integrate and optimize information management for the Ministry’s education system.
There comes a time in every successful business when it becomes hard to grow. In developed and developing countries alike, market saturation in telecoms is limiting customer acquisitions and value added services have not been able to generate the same revenue as voice services. To continue to grow, it is time to look for other revenue sources.
NEC believes that for sustainable and substantial growth, “Business IT from the cloud” should be one of the first places to look.
This whitepaper published by Comarch discusses the 5 best practices for enabling efficiency and innovation in the delivery of differentiated services and support to customers. It also provides additional suggestions about how BSS solutions currently in use can be leveraged to implement them.
This white paper, presented by Huawei, assesses the various advantages that LTE technology can bring to mobile operators.
Greater spectral efficiency, reduced cost of ownership and improved capacity are among the key benefits discussed in the paper. Operators deploying the technology in the first wave stand to reap the rewards of leadership.
Having built reliable, high-bandwidth networks, mobile operators are now focusing on business models that will generate revenues from new IP-centric, converged communications services. Mobile operators have encouraged first penetration, and then churn, by offering basic voice, messaging and data services at extremely competitive prices. So telecom operators must now think about their retention and customer relation strategies through new services, a new market approach and new business models that help differentiate them from their competitors, and increase customer value and subscription lifetime.
Sponsored by Cluttons
At a time when mobile operators are looking to take transformative measures to current business models so as to differentiate from their peers in an increasingly competitive marketplace, provide the most relevant services to end-users and cut operating expenditure costs, the need for operators to work as closely as possible with the supplier community becomes paramount. It should therefore be no surprise that the managed service model continues to grow and broaden. Initially network- and services-driven, mobile operators now view partnering with providers of professional services as the next logical step to the effective management of their operations.
Published by Comarch
How to get your share and boost your business
> How can M2M communication help you acquire additional revenue sources?
> What types of companies are active on the M2M market?
> What constitute the typical features of an M2M platform and how can they support your enterprise?
SPONSORED BY Synchronica plc
This white paper examines the MessagePhone and provides an analysis of how the device will be
positioned to meet the particular needs of emerging markets. The device is being launched at a
time when mobile network operators face new levels of competitive intensity and continue to
battle against rising churn rates. Throughout this paper we refer to Africa and Latin America as
examples of the MessagePhone’s target markets, although the device would also be appropriate
for parts of the Asia Pacific and Eastern Europe regions.
Published by Tekelec
The exclusive guide for monitoring and managing next-gen networks, services and customer experience.
This handbook presents a variety of use cases that illustrate how Tekelec’s Performance Management solution is helping service providers measure, manage and optimize network performance, quality of their service offerings and customer experience. These use cases represent just a few of the many customer-centric solutions Tekelec has implemented with global service providers.
Published by Tekelec
One of the biggest forces to affect the next-generation messaging world is the rise of data services. For a number of years, forecasters have predicted that data services such as Web browsing and mobile instant messaging will start to take off and will become a significant revenue generator for operators. This paper provides insight into the rise of mobile data services, market drivers, likely messaging business models and architectural options that will dominate in the future, as well as the move to all-IP networks and how mobile network operators (MNOs) can regain control over messaging services and stabilize revenues.
Published by Aexio
Radio Network quality in a cellular network can be used as a barometer to gauge the overall quality of a network. This is in a large part due to the fact that the mobile network’s quality is dominated by a substantial number of environmental factors. By tracking a few key performance indicators (KPIs) in the radio network, call quality and subscribers’ perception of the quality of the network can be monitored. These KPI include, for example, blocked calls, dropped calls, voice quality and throughput.
Published by Comarch
How to use a modern BSS solution to reach your business goals?
How to enhance your offer, while simultaneously reducing costs. How you can optimize your satellite business seamlessly for your end customers. How self service can enhance the experience of your customers while taking the workload off of your staff. How to efficiently manage your workforce and increase customer satisfaction and more.
Published by Nokia Siemens Networks
It is a sign of the times – communication service providers (CSPs) are starting to emphasize the quality of their all-round customer experience rather than just the raw speeds or other technical features of their offerings. Take O2 – in the UK it has been advertising its Home Broadband service as “voted number one in customer satisfaction”. Meanwhile, Vodafone’s CEO, Vittorio Collao, told investors in late 2008 that one of the core pillars of its strategy now is to ”…drive operational performance through customer value enhancement”.
Published by ZTE
ADSL plus is currently being deployed worldwide as the new mainstream broadband technology for residential and business customers. But at the same time, the industry is gearing up for the next step of the DSL evolution: VDSL . This second version of the very high-speed digital subscriber line (VDSL) standard from ITU-T promises to deliver 100Mbps symmetrical traffic on short copper loops.
Published by Coverity
See how Wind River, the global leader in device software optimization (DSO), expects that their investment in Coverity Prevent can pay for itself in as little as one year with faster time to market and higher code quality for products and services.
See How Handset OS Leader Symbian Reduced Engineering Troubleshooting Time of 3-man Days Per Defect Found for Over 500 Engineers Using Coverity
Published by Coverity
See how Symbian applied Coverity to automate code reviews with Coverity Prevent, Coverity’s static analysis solution, while enhancing their code checker base with Coverity’s extensive collection of checkers using Coverity Extend to successfully capture standard errors in the Symbian OS build process before they reached production.
Sponsored by Bytemobile
An extensive measurement campaign was carried out between June and August 2009 to assess the effect of mobile broadband optimisation on Internet access through notebook/netbook computers. Measurements were performed in and around London on all UK mobile networks offering mobile broadband products and conducted so that the results were comparable, regardless of the surrounding environment and traffic in the measured cell.