OperatorRSS

Optus warned for overcharging customers

Optus has been formally warned by telecoms regulator the Australian Communications and Media Authority (ACMA) for inaccurately billing around 237,500 customers prior to September 2012

Australian carrier Optus has been formally warned by telecoms regulator the Australian Communications and Media Authority (ACMA) for inaccurately billing over 237,500 customers prior to September 2012.

Cloud Team Alliance extends EU footprint with PT, KPN

The Cloud Team Alliance, a partnership inked between Belgian telco Belgacom and Numergy, a French cloud computing specialist, announced this week that the group has extended its alliance to include two other European operators, Portugal Telecom and KPN.

EE intros own brand LTE device; entry-level price plans

EE will launch its own branded device and has launched an entry level price plan

UK operator EE has unveiled its own-brand entry-level handset in a bid to make LTE access more affordable to UK consumers. The operator has also launched a range of entry-level price plans to get more consumers using 4G.

Etisalat signs content deal with Abu Dhabi Media

Etisalat has signed a strategic partnership with Middle East broadcasting firm Abu Dhabi Media

UAE operator Etisalat has strengthened its multi-play services offering by signing a strategic partnership with Middle East broadcasting firm Abu Dhabi Media.

Somali operator to deploy LTE this year

Vizz Africa allows African migrants in the UK to send airtime credit to friends and family back home

Global voice and data services provider Glocall Telecoms, through its Somali operator subsidiary Sahal Telecoms, has announced it will deploy LTE services in the Somali capital of Mogadishu.

Netflix CEO: “Cost sharing makes no sense”

Netflix CEO Reed Hastings has claimed that sharing costs with internet services providers “makes no sense”

The co-founder and CEO of video service Netflix, Reed Hastings, has said that sharing costs with internet services providers “makes no sense” for the firm.

T-Hrvatski Telekom appoints CTIO

Thorsten Albers has been appointed CTIO at T-Hrvatski Telekom

Croatian operator T-Hrvatski Telekom, which is majority owned by Deutsche Telekom, has appointed Thorsten Albers as chief technical and information officer (CTIO). Albers has also been appointed as a Management Board Member at the operator.

Bouygues ups offer for SFR again

Bouygues Telecom has submitted another improved offer to French conglomerate Vivendi for rival SFR

French operator Bouygues Telecom is not admitting defeat in its pursuit to acquire rival SFR, having again increased the cash part of its offer to parent group Vivendi. The offer now stands at €13.15bn.

Australian operators improve customer service

Australian operators are improving in the eyes of their customers

Australian telecoms regulator the Australian Communications and Media Authority has announced a sustained reduction in complaints to the Telecommunications Industry Ombudsman (TIO) from consumers regarding customer services of the country’s mobile operators.

Tele2 appoints group CFO

Allison Kirkby has been appointed Tele2's group CFO

Swedish operator group Tele2 has announced the appointment of Allison Kirkby as CFO. Kirkby will succeed former CFO Lars Nilsson and begin her role on May 1st, 2014.

Dish Networks forced to pay out to whistleblower

Dish Network has been told by the US Department of Labor's OSHA to pay a former employee $157,024 in back wages and $100,000 in compensatory damages

US satellite operator Dish Network has been told by the US Department of Labor’s Occupational Safety and Health Administration (OSHA) to pay a former employee $157,024 in back wages and $100,000 in compensatory damages. The employee was blacklisted by the firm after reporting one of Dish’s vendors for submitting fraudulent invoices.

NSN signs carrier aggregation and CDN deals in Asia

The low penetration in Asia-Pacific is due to its broad, diverse and fragmented make-up

Network infrastructure vendor Nokia Solutions and Networks has announced two deals in the Asia-Pacific region. It has delivered multi-band carrier aggregation technology to Taiwan Mobile and signed a memorandum of understanding with Chinese content and application delivery solutions provider ChinaCache.

JDSU wins optimisation deal with Belgacom

ProximusBelgacom

Network optimisation specialist JDSU has won a deal with Belgian incumbent Belgacom that will see the operator deploy JDSU’s ariesoGEO location-enabled optimisation solution in its 2G, 3G and LTE networks. The product uses data from a range of user-focused network events cross-referenced with the event location to build a geographical picture of real-time network performance.

Orange investigating staff suicides

Nine Orange employees have committed suicide in 2014

French operator group Orange has reacted to concerns voiced by a union-led independent monitoring group that nine of its employees committed suicide from January 15th 2014 to February 25th 2014. The Observatoire du Stress et des Mobilités Forcées suggested this was as many suicides as the operator’s staff committed during the whole of 2013 and claimed that at least seven of the suicides were work-related.

EE targets retailers with solution to better understand buying behaviour

has launched a managed service for retailers allowing them to use in-store mobile connectivity in a bid to enhance customer service and revenue

UK operator EE has launched a managed service for retailers allowing them to use in-store mobile connectivity in a bid to enhance customer service and revenue. Connected Retail is the first solution announced as part of EE’s Total Enterprise Mobility portfolio. The portfolio will be aimed at businesses and is designed to help private and public sector organisations benefit from opportunities presented by mobile technology.

India’s Reliance Jio signs a further tower sharing agreement

Reliance Jio Infocomm has signed a tower sharing agreement with local passive network infrastructure provider Viom Networks

Indian operator Reliance Jio Infocomm has signed a tower sharing agreement with local passive network infrastructure provider Viom Networks. The agreement follows a similar agreement Reliance Jio signed with local infrastructure provider Bharti Infratel earlier this month for its pan India operation.

EU single market package draws closer to approval

The European Parliament’s Industry and Research Committee (ITRE) has voted to approve the telecoms single market package proposed by the European Commission

The European Parliament’s Industry and Research Committee (ITRE) has voted to approve the telecoms single market package proposed by the European Commission. The package, outlined in September 2013, aims to abolish roaming rates within the EU as well as coordinate spectrum assignment across the region. It also calls for consumer rights to be harmonised across Europe, EU-wide protection of net neutrality and simpler rules across the EU to enable companies to invest more and cross borders with their offerings.

Telstra first to deploy Cisco’s global cloud platform

Telstra announced that it is deploying Cisco's cloud infrastructure within a local Australian datacentre, the first of Cisco's partners to do so

Australian telco Telstra announced Tuesday that the company is partnering with Cisco on a deal that will effectively see Telstra become the first service provider to deploy Cisco’s global cloud compute infrastructure within its datacentres. Telstra also announced it will also invest in Cisco Evolved Services Platform for its networking infrastructure in a bid to improve service personalisation.

Middle East and African operators to collaborate on infrastructure sharing

Middle East and African operator groups have agreed to cooperate on network infrastructure sharing initiatives

Mobile operator groups serving the Middle East and Africa have agreed to cooperate on network infrastructure sharing initiatives in an effort to provide mobile broadband access to unserved rural communities in the region. The operators also intend to drive down the cost of mobile services for consumers across the regions.

Virgin Mobile prepares Saudi MVNO launch

Virgin Mobile is preparing to launch an MVNO in Saudi Arabia

Virgin Mobile is preparing to launch an MVNO in Saudi Arabia after the country’s regulator the Communications and Information Technology Commission (CITC) issued the firm with an MVNO licence for the country, according to local reports.

@telecoms