Comarch Next Generation Service Assurance and Comarch Service Inventory Management solutions are to be used for managing MTS mobile and fixed networks in Russia.

With the Networked Society on the horizon, a new user is emerging – the cloud user. This user is already transforming networks, demanding a converged service experience that crosses both devices and access methods.

During the last decade, loyalty and reward management systems have evolved from simple tools designed to collect loyalty points and exchange them for low quality goods, to sophisticated systems and platforms supporting the most critical business processes of customer database management and active churn prevention. The new version of Comarch Loyalty Management enables for the development of effective, unique loyalty programs for residential, SOHO, SMEs and enterprise segments.

Most communications service providers’ services are growing in terms of complexity and sheer number, and they need to deliver these services through multiple-channels (e.g. customer care, Web, kiosk, sales force, retail store). Whether they are triple-play, quad-play, mobility, or greenfield service providers, they must develop a strong product launch and order management environment to improve the customer experience while managing the operational costs of designing, launching, and delivering complex new products and services.