On July 1 2009, European Union mobile roaming tariffs regulation came into force cutting retail voice, retail SMS and wholesale data charges across the EU. With the European Commission identifying data roaming charges as a principal cause of bill shock, it is also forcing operators to put strong anti-bill shock measures in place.
There are several fundamental financial transaction issues faced by 100′s of millions of adults in Africa on a daily basis, ranging from the ordering and payment of goods and services, to the challenges of traditional banking, bill/tax payments, salary withdrawals and international remittances.
Open source specialist, consultant and Harvard fellow David “Doc” Searls writes about why he believes openness has to be the future for mobile.
Most service providers recognize that fibre architectures are the end-game to effectively deliver IPTV to mass markets. However, mass deployment of fibre requires a significant investment – both in terms of time and money.
Carrier Ethernet is no longer the new kid on the block. Its many virtues, from flexibility and scalability to lower operational costs and greater simplicity and interoperability, are now well understood and widely attractive to carriers and, more importantly, their customers.
Alastair Hanlon, director for industry solutions at Convergys looks at how real time billing and customer service can revolutionise the telecoms industry.
Brendan O’ Mahony, chief executive of the Institute of Telecommunications Professionals (ITP) talks about key issues affecting telecommunications workers.
More and more organisations are announcing mobile app stores. Operators have been announcing their plans throughout this past year – the most recent announcement of an upcoming Vodafone store for mobile content and applications joins previous announcements from operators such as Orange and O2.