Joey Barton and his fellow sportsmen might inadvertently be pioneering the future shape of the mobile communications industry. In the past couple of weeks, the maverick Newcastle United player has gone from zero to hero, at least in the eyes of Twitter users, as he dramatically increased his followers to 330,000 and counting. In doing so, he is participating in a fast-growing trend which may impact how mobile operators brand and market their services in the future.
To have a future strategy, means to have a mobile strategy, says Ian Carrington, mobile advertising sales director at Google.
Charles Dunstone, CEO of Carphone Warehouse spoke at the Google Think Mobile event about accidental origins.
In recent years, in a bid to meet the Digital Britain mandate, thousands of pounds continue to be invested in local connectivity projects, particularly as BDUK funding continues to be allocated. Whereas this should be good news for affected regions, the reality is that uptake figures are low in many regions and this has left many local councils struggling to support and, therefore, justify the investment.
While mCommerce implementations are relatively new, successes such as Safaricom in Kenya, paybox in Austria, Compass Bank in the United States, mpass in Germany and others provide a solid set of lessons learned for mobile operators, enterprises and financial institutions.
In the continuing drive towards improving customer service and encouraging self service, telecoms companies are increasingly broadening their online resources with a range of communications channels; from more prominent and detailed FAQs to customer forums where subject experts communicate with each other and exchange tips to help consumers solve problems without recourse to a live agent.
With mobile data traffic expected to double annually, small cell base stations are set to play an important role in expanding the capacity of wireless networks. Mobile operators are realizing that to meet the demands for data, video and application access caused by smart phones and other devices, there is a real beauty to going small.
Surging mobile data growth and network congestion have created demand for additional spectrum. Governments seeking to reduce national borrowing are anxious to auction additional spectrum to raise revenue whilst also promoting access to broadband services. Mobile operators have little choice but to participate or potentially suffer a loss of competitive advantage.
In May, Infonetics published a report projecting that ROADMs will top 20 percent growth by 2015, making them the fast-growing segment in the optical communications transport industry.
Vendors and carriers can make savings and enhance customer relations by improving the workflow around handset repair and trouble shooting, says Karim Barkawi, founder and CEO of B2X Care Solutions.
Former Vodafone UK CTO Chris Burke talks about the importance of employee monitoring within mobile operators as the quantity of sensitive customer data held by the operators increases exponentially.
A research paper published by Imthiyaz Ali, a senior software engineer at Wipro Technologies, claims to be the first such paper to take at look at the 5G network, which he refers to as “the NanoCore”. The nanocore is based upon the convergence of four main existing technologies: nanotechnology; cloud computing; all IP network; and flat IP architecture.
Efforts to improve energy efficiency in cellular have focussed mostly on the electrical efficiency of modules such as the power amplifiers or the cooling. But the higher level network design has largely escaped attention until recently. Simon Tonks, expert in Communications and Electronic Systems at PA Consulting Group, investigates.
There’s been a flurry of tweets and posts recently regarding some of the terms of conditions imposed on developers to commercialize their Android apps. As one of the oldest app stores around (.est. 2005) it never ceases to surprise us how people fawn on developers to get their content and then impose draconian terms on them that make monetizing their excruciatingly painful.
Service providers are struggling to break free of the flat rate, unlimited usage tariffs for data services. As smartphones and connected devices proliferate, service providers are missing the chance to up-sell and capitalise on increasing subscriber connectivity and usage. So what’s the answer? Dave Labuda, CEO of Matrixx Software, shares his views.