In a frank assessment of the challenges facing European operators in deploying LTE networks, the chief technology officer of Orange Spain recently issued a rallying cry to the industry to collaborate on deep network sharing. Only by embracing this strategy, he told his peers, can operators hope to make LTE profitable.
There is certainly something in the air with mobile payments. Long talked about in mobile, technology and banking circles, it seems that the idea of using a phone to make purchases and move money around is finally coming to fruition.
Years of consolidation have drastically altered the appearance of the vendor community. The wise money says there’s more to come. So as a CTO , how do you choose which company will provide, install, or even run your greatest asset—the network?
Over The Top providers have become the staple wildcard in almost any sector set on a collision path with mobile. By and large they are very good at what they do: connecting a user with their chosen content or service by whatever means available.
SIM-based NFC remains the holy grail of mobile payment for cellular operators. The NFC community has its sights set far wider than simple mobile financial services, but it is taking time for the technology to get to market.
The biggest innovations in m-payment mechanisms among merchants seem to be at the lower end of the market. But Big Retail is still in the running and everyone is seeking to influence a change in behaviour.
In a world where it’s almost too easy to part with your digital currency, innovation has moved on to the contents of the digital wallet.
Mobile financial services are back in the news, making for a substantial share of the announcements made at February’s Mobile World Congress. The aim is as simple as the ecosystem is complex, and structuring a play in this space is no mean feat.
Keeping hold of your customers in a hyper-competitive marketplace is notoriously difficult and requires a strategy that goes way beyond unsophisticated loyalty programs.
The 18 or 24 months in between the key touch points of acquisition and retention is where operators have to deliver on the customer experience promises that were made at the point of sale.
The retail store is back in vogue as operators look to inject the customer experience into the first and most influential touch-point in the customer relationship lifecycle.
The handset market is more competitive than ever, and success is increasingly being defined by performance at the top end. 2012 will be the year of the Windows Phone push but can Nokia and Microsoft really compete with established leaders like Apple, Android and Samsung?
Mobile devices have come a long way from their walkie-talkie wartime roots, and their user interfaces have come further in a shorter time. Touchscreens are all the rage today, but in the future, where will the user interface reside?
Since mid-2008, when Apple first opened the doors of its genre-defining App Store, the concept has swept the mobile industry and become the primary means for consumers to discover content. While there are some who believe the devices space has become a two horse race in terms of platforms, with Apple and Google’s Android as the only runners, the software side of the mobile experience is in a state of flux, and 2012 may still be too early to place confident bets.
Analysis suggests that the Middle Eastern telecoms industry is actually stronger in terms of credit health, than its European equivalent, despite the impact of the Arab Spring, says Pavle Sabic, Solutions Architect at S&P Capital IQ.
If mobile government services in Africa are to be more sustainable than previous e-government initiatives, they must benefit all stakeholders. Today, the business model is uncertain. To put it bluntly, governments have limited budgets and the end users with most to gain from mobile government are often living in poverty in remote rural areas. As a result, telecom operators anticipate only modest, if any, return for providing low-cost connectivity and backhaul for these services.
According to the E-Government Survey published by the UN in 2010, although African countries generally lag behind other markets in the rankings of e-government implementation, there has been improvement in the region since the 2008 survey, particularly in northern Africa. Tunisia and Egypt were two of the highest-ranked countries in Africa alongside Mauritius, South Africa and Seychelles.
Data might be the driving force behind LTE’s gathering pace, but there’s no escaping the fact that voice continues to be the killer application for mobile operators. “Smart” they may be, but drop the “phone” element from the current crop of devices and you’re dropping 64 per cent of your revenues—according to Ovum research, this is the percentage of MNO turnover that voice will generate by 2015.
Apple teased the masses ahead of the launch of its newest handset – with the only detail being divulged being the title of the event: “Let’s Talk iPhone”. As with most Apple launches, the technology press and blogger community were fast spreading rumours about what new features the device would have. Would it be called the iPhone 5? And what would it look like? On Tuesday the Cupertino-based company unveiled the iPhone 4S – an upgrade to the iPhone 4, with a new chip and enhanced voice recognition features but largely the same appearance as its predecessor.
In July, O2UK launched a location-based loyalty and retention scheme offering its customers discounts and deals from 30 partners from the fashion, leisure and retail sectors. The launch builds on existing loyalty and location-marketing initiatives from O2, which is among the most advanced carriers in the world in terms of location.