Tellabs Insight Magazine Q2
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Spanish multi-national operator Telefónica has unveiled a wide-reaching Network Functions Virtualization programme that it says will see it have more than 30 per cent of new infrastructure virtualized by 2016. The initiative, which will launch in June this year and has been named Unica (which is Spanish for ‘unique’), provides a framework for Telefónica’s “global, end-to-end virtualisation deployment,” the firm said.
Thank you for registering your interest in this whitepaper brought to you by Telecoms.com in conjunction Redknee. You will receive an email with a link to this Whitepaper on the 27th February 2014. In the meantime please register for the ‘Operator Perspectives on 4G BSS Requirements’ Webinar on March 20th 2014.
Flexibility, agility, speed, responsiveness: time and again we hear and read these words in discussions surrounding the future of the mobile operator. Often outplayed in service development by internet innovators that run free of network ownership, operators nonetheless have to bear the weight of the traffic—and the brunt of end user resentment when, for whatever reason, service falls short.
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator.