T-Mobile USA facing NFC patent infringement allegations from On Track Innovations
Deutsche Telekom submits final offer for MetroPCS
German operator group Deutsche Telekom has submitted what it says is a final offer for US operator MetroPCS. The firm hopes to persuade a number of MetroPCS’s shareholders that voiced objections to the terms of the initial bid.
T-Mobile US bins device subsidies and annual contracts
US operator T-Mobile has revamped its retail offering, abolishing handset subsidies for premium devices in favour of an interest-free scheme that separates the cost of the device from the cost of network service. Annual service contracts have also been withdrawn. The pricing overhaul is expected to be one of a number of announcements made by T-Mobile at a press event later on Tuesday, although the changes have already been made on the operator’s online retail portal.
FCC approves T-Mobile/MetroPCS merger
The US Federal Communications Commission (FCC) has approved the potential merger between operators T-Mobile USA and MetroPCS.
T-Mobile Austria moves call centre to the cloud
Mobile operator T-Mobile Austria, a subsidiary of Deutsche Telekom, has moved its contact centre solution to the cloud. The operator has selected Interactive Intelligence’s Customer Interaction Center (CIC) IP communications software suite will support its 500 agents across two sites.
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Calls for consolidation in the European mobile market grow louder by the week and four-operator markets look increasingly challenged. Now, those mobile operators that have already built scale seem to be suggesting that there is no option but to expand yet further through diversification.