Rajesh Sharma, VP Sales and Customer Operations, Astellia, talks to about five key trends: the increased usage of smartphones; mobile broadband; VoIP; video and social networking, which are creating new challenges but also new opportunities for operators.

Rajesh Sharma also demonstrates the C-Sight CEM dashboard for operator C-level executives on the iPad, which gives users instant top level view of the network performance and customer experience.

Post your comment