Sherif Hamoudah, Executive VP Sales & Marketing, Acision, talks to telecoms.com at the AfricaCom conference about how mobiel operators can remain relevant to their subscribers. It’s an issue that the fixed line carriers have already had to address, he says.
Ilkka Aura, Chief Commercial Officer at telecom IT solutions provider Tecnotree, speaks about how Communication Service Providers can prepare themselves for the explosion of digital services. He also discusses the role that Business Support Systems play in the transformation to digital marketplaces , and how Tecnotree can help in the transition.
Brian Jurutka, Senior Vice President, Telecoms at comScore, talks to Telecoms.com TV at TM World Forum 2014 about comScore’s role in helping companies understand and monetise digital consumer relationships. Specific to mobile operators, he believes one of their biggest challenges lies in competing with OTT players in an environment where operator’s activities are usually more heavily regulated than the OTT companies they’re trying to compete with.
Mark Slinger, Head of Product at Systems Mechanics, talks to Telecoms.com at TM Forum Live! 2014 about how operators can reduce their tools and infrastructure footprint by using one consolidated real-time, big data platform capable of capturing data to any scale, from any source or type and visualising a correlated picture in one place.
Thomas Vasen, VP for Product Management and Marketing at Digitalroute talks to Telecoms.com about ‘Horizontal Mediation’, the firm’s approach to the extraction of network and customer data and the use of this data to drive a range of operational improvements, including improved customer experience and reduced churn, and create new revenue opportunities.