Learning from the femtocell and WiFi pioneers
Report overview:
Operators have been forced to reassess their views on the role of Wi-Fi within their business. It’s not so long ago that Wi-Fi was being actively disabled in devices sold by certain operators – it was seen as a competitive threat to their emerging mobile data businesses. But that attitude has now come full circle and today operators see Wi-Fi as a crucial part of their overall network and customer experience strategy. Similarly, femtocells got off to a slow start as operators questioned the viability of different business models, but today a growing number of operators have either already begun offering or are planning to offer femtocells to their residential and business customers.
Now that we’re seeing viable business models for Wi-Fi and femtocells emerge, it’s an important time to assess the results experienced by pioneering operators. Have operators been able to generate new revenue streams? Can Wi-Fi and femtocells be successfully deployed to mitigate the impact of mobile data traffic growth on operators’ networks? Is there any evidence that femtocells can be used by operators to reduce churn? What is the role of Wi-Fi in managing the customer experience of smartphones?
Informa’s research program is dedicated to examining the go-to-market strategies of the early adopters of Wi-Fi and femtocells and identifying operator best practice from around the globe in terms of sales, marketing, branding, distribution, network strategy and much more.
This research will help you:
- Understand how operators are including Wi-Fi and femtocells as a key element of a holistic network-management strategy.
- What are the main business models underpinning investments into Wi-Fi and femtocells?
- Identify how Wi-Fi and femtocells can co-exist and learn from operators that have successfully developed strategies adapted to different customer traffic profiles and varying coverage challenges.
- Understand how Wi-Fi and femtocells have been successfully used by operators to increase customer loyalty.
- Assess competitor positioning and direction through detailed case studies that highlight best practice.
- Gain an insight into the successful the go-to-market strategies employed by early adopters in every major global region, including branding, pricing and distribution.
- Understand how Wi-Fi and femtocells are being used to generate new revenue streams for operators.
Pricing information: £2,495
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