In this video, taken at TM Forum Management World, held in Ireland this week, Steve Shurrock, CEO of O2 Ireland talks about the ‘digitalisation’ of the health sector and the merging of the phone and the wallet as the operators makes its first moves in the financial services space.
He also speaks about those customers embracing the digital life and how to hold the hands of the less early adopters, all the while keeping the operator relevant.

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