Overview and Business Challenge:

All across the world service providers are accelerating the speed and pace of their business transformation programs. These programs transform the services offered to consumers and enterprise customers, the network to deliver these services, IT systems and business processes.  At the same time the transformation must reduce the costs of how they operate. Such transformations are extremely complex and imply a direct involvement at the Board and C-level (CEO, CFO, CIO, CTO, COO, CMO). Facing this complexity, the most critical risk for service providers is inertia…

As inertia is not an option, Alcatel-Lucent is helping its customers with Managed Infrastructure, a next-generation managed services solution, to structure, manage and implement such business transformation projects. By bundling a High Leverage Network with leading Transformation and Operate & Manage services, Alcatel-Lucent offers a flexible and secure approach to our customers choosing to rely on an credible partner to both manage their transformation challenges and business unpredictability.

With a Managed Infrastructure solution, Alcatel-Lucent allows customers to purchase services outcomes rather than investing in individual components that don’t maximize the benefit of a complete transformation program. As such, Alcatel-Lucent becomes a true business partner of our customers, allowing the full sharing of global best practices and technology.

What you will learn from this webinar:

• How to expand network resources without expanding capex budget through access to creative “pay as you succeed” financial arrangements, a scalable high leverage network and application enablement technology and expertise

• Structuring a flexible managed services solution that will yield improved end customer satisfaction – a managed infrastructure partner will roll-out, manage and operate networks to support the business plan, expected QoS and associated SLAs

• Operations transformation aiming at implementing converged network and IT monitoring and pro-active capacity management operations using state-of-the-art tools to react to unpredictable demand from end customers

• How to structure the right governance model that guarantees end-to-end network management through a single point of contact for implementation and management, including capacity planning, trouble shooting and problem resolution

Frederic Sutter will be on hand to answer your questions after the broadcast. Please enter them using the comments form at the bottom of this page.