Mobily: “LTE will lead to completely new customer segmentation.”
Khaled Bassuny, is senior vice president of customer care for Saudi operator, Mobily. According to Bassuny one of the keys to Mobily’s successful approach to customer service is its innovative use of social media.
First LTE phone coming to Vodafone Germany
Vodafone D2, the German arm of the UK-based carrier, has revealed that it will soon have an LTE ready smartphone from Taiwanese handset maker HTC available on its network. German publication Computer Week has said that the Vodafone press office in Germany has confirmed that the HTC Velocity 4G will soon be coming to market, though the exact launch date and pricing has not been confirmed.
Getting ahead in an LTE World
Operators around the world are facing tremendous challenges in terms of growth in data traffic, operational efficiency and customer experience. In order to address these demands, further attention and financial investment are being directed to the upgrade of existing network infrastructure-and with peak download speeds of 100Mbps and above being promised, LTE has been widely hailed as the solution to operators’ congestion troubles.
U.S. Cellular to launch LTE network in March
The North American carrier U.S. Cellular has announced that it will launch its LTE network in March, along with accompanying LTE ready devices. The network which will be launched in conjunction with its build partner King Street Wireless, was originally meant to come online by the end of 2011, and no specific reason was provided for the delay.
Loading ...